|Area Code Updates
New 929 Area Code is Coming to the Bronx, Brooklyn, Queens, and Staten Island
To ensure a continuing supply of new telephone numbers for the New York City area, the New York Public Service Commission has ordered an Area Code Overlay for the New York City Boroughs of the Bronx, Brooklyn, Queens and Staten Island. The new 929 area code will be “overlaid” or superimposed over the area now served by the 718, 347 and part of the 917 area codes.
What is an Area Code Overlay?
An overlay is the addition of another area code (929) to the same geographic region as existing area codes (718/347/917). This overlay does not require you to change your existing area code or phone number or how you dial your local calls. Continue to dial 1+10 digits for all calls.
Who Will be Affected and When Will the Change Begin?
Beginning April 16, 2011, Bronx, Brooklyn, Queens, and Staten Island customers requesting new service, an additional line, or in some cases, moving their service may be assigned a number in the new 929 area code. The 929 area code will co-exist everywhere in Bronx, Brooklyn, Queens and Staten Island with the 718, 347 and 917 area codes.
What Will You Need to Do?
Customers should continue to identify their telephone number as a ten digit number (Area Code + 7 digit telephone number), and include the area code when giving the number to their friends, family, business associates and customers, etc.
Customers should ensure that all services, automatic dialing equipment, or other types of equipment that are programmed with 1+10 digit telephone numbers recognize the new 929 area code as a valid area code. Some examples are life safety systems, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions. Be sure to check your business stationery, advertising materials, personal checks, and your personal or pet ID tags to ensure the area code is included in your telephone number.
What Will Remain the Same?
- Your telephone number, including current area code, will not change.
- You will continue to dial 1+ area code + telephone number for all calls.
- What is a local call now will remain a local call.
- Calls between 929, 718, 646, 917, 212 and 347 area codes are local calls.
- The price of a call, coverage area, or other rates and services will not change due to the overlay.
- You can still dial just three digits to reach 911.
- If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits
Who May You Contact with Questions?
If you have any questions regarding information provided in this notice, please call Verizon New York Inc. at the following toll-free number: 1-800-VERIZON (1-800-837-4966), or access the following websites for more information: http://www.vzmultimedia.com/customersupport/areacodes/recent_changes.html or http://www.askpsc.com/askpsc/telephone