Verizon Support
Verizon Support
Customers With Disabilities

    Verizon Business Sites


Home Control: Choose your service

Troubleshooting your Wall Paddle Switch On/Off
The In-Wall Paddle Switch enables wireless control of on/off functions of hard-wired incandescent, LED, xenon, halogen and fluorescent lighting. The on/off switch replaces your current light switch, uses your existing wiring and provides wireless and manual control of overhead lighting.

The contemporary switch includes a blue LED indicator light to easily locate the switch in a dark room


Need more help?

In-Wall Paddle Switch On/Off General Help


In Wall Paddle Switch On/Off Graphic
Issue Solution

I need help with my In-Wall Paddle Switch On/Off


Most often, the In-Wall Paddle Switch On/Off can be fixed by keeping the following tips in mind:

  • This switch is designed for use only with permanently installed fixtures
  • The device controlled by this Z-Wave switch must not exceed 600 watts (Incandescent), 15 Amps, 1800W (Resistive), or ½ HP (Motor) 5.
  • Z-Wave enabled devices should never be used to supply power to or control the On/Off status of medical and/or life support equipment
  • Restore Factory Default Settings: Delete the device from the network
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools