Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
Home

FiOS Internet



 Using Verizon Wi-Fi in a Verizon Wi-Fi hotspot  To use your laptop or netbook computer in a Verizon Wi-Fi hotspot:
  1. Start your computer as you would at home.


  2. When your computer finishes booting up and the desktop displays, look in the lower right corner of your screen. If you're at a Verizon Wi-Fi hotspot and within range of the wireless access point, you will see a pop-up message that says Verizon Wi-Fi is available. Click on the message to connect to the Internet.


  3. Verizon Hotspot Detected

    • Note: If you are using Vista, please be aware that the Wi-Fi Connect screens may be partially hidden behind the Sidebar. Since the Sidebar is transparent, you can see the Verizon Wi-Fi Connect screen, but not be able click on any of the controls that are behind the Sidebar. Simply click on the visible portion of the Verizon Wi-Fi Connect screen to pull into the foreground.


  4. Enter your Verizon Wi-Fi username and password when the Verizon Wi-Fi Access pop-up displays.
    • Note: You must enter the Verizon Wi-Fi user name and password registered by the primary account owner. Your Verizon account user name and password will not work.

    Wi-Fi Detected



Next


Privacy SettingsAccept CookiesAccept Cookies Wi-Fi Connect WindowWi-Fi Detected SolutionDesc1=44774;SolutionDesc2=xxxxx
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools