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  Featured Videos



How to create a secure password

 
 



Why you need virus or malware protection
 


 
 
     
                 
Resetting your router to factory settings
Resetting your router to factory settings
Connectivity issues? Lost password? Resetting your router might be a solution. Watch this video and discover how to reset a FiOS router in just five steps.
How to create a secure password
How to create a secure password
A secure password is one that's hard for others to guess, but easy for you to remember. Learn about pitfalls to avoid & simple password security techniques.
How to add a wireless printer to your wireless network
How to add a wireless printer to your wireless network
Ready to cut the cord? Find out how to add a printer to a wireless network and unshackle yourself from a clutter of cables.
How to connect an iPhone or iPad
How to connect an iPhone or iPad
Find out how to add your iPhone or iPad to your wireless network and get ready to browse, download content and stream content at remarkable speeds.
                                                     
                 
                 
Why you need virus or malware protection
Why you need virus or malware protection
Verizon offers information about the benefits of antivirus software and protection from online threats. Find the right virus and malware protection.
How to set up your wireless network
How to set up your wireless network
Wondering how to set up Wi-Fi at home? Watch this video from Verizon and see how setting up Wi-Fi can be tackled in just a few simple steps.
How to change your back up battery
How to change your back up battery
With a FiOS backup battery, you can stay connected even if your power goes out. Watch this video from Verizon and find out how to change your FiOS battery if it starts beeping.
Quick connection fix
Quick connection fix
Need to know how to fix a router? If you're experiencing a slow or erratic connection, Verizon offers a quick fix that will work almost every time.
                                                     
                 
                 
Tips to fix a slow connection
Tips to fix a slow connection
Wondering how to fix a slow internet connection? Verizon offers 5 ways to get to the source of your problem. Start fixing your slow internet connection now.
Troubleshooting gaming lag
Troubleshooting gaming lag
It's a dreaded ailment for PC gamers everywhere: gaming lag. Learn how to fix your gaming connection and game lag with some simple tips from Verizon.
How fast is FiOS
How fast is FiOS
How fast is Verizon FiOS? As much as 15X faster than most cable internet plans! Watch this to find out more or see how to test your Internet speed against FiOS.
Slow internet? Get back in the fast lane in no time with Verizon's Internet Speed Optimizer Tool. Learn about the FiOS speed optimizer.
How to use the FiOS speed optimizer
How to Use the FiOS Internet Speed Optimizer – Verizon QuickGuides
                                                     
                 
                 
The Optical Network Terminal
The Optical Network Terminal
Learn more about how the Optical Network Terminal (ONT) helps send data to you at incredible speeds.
Preparing for your FiOS installation
Preparing for your FiOS installation
FiOS Internet installation is easy and hassle-free with the assistance from Verizon's skilled technicians. Watch this video before your Internet installation to find out what to expect and how to prepare.
Wiring your home for FiOS
Wiring your home for FiOS
Don't worry about wiring your home for FiOS. Verizon's fastest speeds are available through FiOS, and our technicians take care of the wiring and installation work for you.
Troubleshooting your Verizon FiOS router
Troubleshooting your Verizon FiOS router
Having trouble connecting to your Verizon FiOS Router? Follow these simple steps to fix your connection.
                                                     
                 
                 
How to print wirelessly from your iPad, iPhone or iPod
How to print wirelessly from your iPad, iPhone or iPod
Make your life a little easier and learn how to print wirelessly from your iPad, iPhone or iPod touch
Port Forwarding with your Verizon FiOS router
Port Forwarding with your Verizon FiOS router
If you're in need of faster, more reliable Internet connections for online gaming or other activities, port forwarding can directly connect devices on your network with outside servers.
Improve FiOS Online gaming with DMZ Settings
Improve FiOS Online gaming with DMZ Settings
Having connections problems with your game console? Try moving it to the DMZ, a network security neutral zone with a less restricted connection to the Internet.
How to Communicate with Verizon
How to Communicate with Verizon
Problem with your FiOS service? Verizon Support Online will give you fast answers to all your questions, and resolve FiOS issues with no need to wait on hold. Outage alerts, online chat, Twitter, Facebook and support forums are available for you online.
                                                     
                 
                 
How to Find and Troubleshoot a Firewall Problem
How to Find and Troubleshoot a Firewall Problem
Follow these simple steps to troubleshoot firewall issues to access the information you need while keeping your network secure.
How to fix most FIOS TV Issues
How to fix most FIOS TV Issues
If you're having a problem with your FiOS TV service, this video will show you how to use In-Home Agent, easily accessible through your FiOS TV menu, to solve many potential problems right from your couch.
Setting Up Verizon Email on Your Apple Mobile Device
Setting Up Verizon Email on Your Apple Mobile Device
Access your Verizon email on the go by setting it up on your iPhone, iPad or iPod touch. Follow these simple steps to make sure you can stay in touch with family and friends from just about anywhere.
Getting started with Verizon Message Center
Getting started with Verizon Message Center
Get started using Verizon Message Center quickly and easily by following simple steps to setup and access your Verizon email account. Learn about key features and functions that let you easily use and manage your account.
                                                     
                 
                 
How to find your Wireless Credentials
How to find your Wireless Credentials
Having trouble finding your FiOS Internet Wi-Fi network name and password? This helpful guide will show you where to find your Wi-Fi network information with your FiOS TV Menu, and how you can protect that information with a parental pin.
Getting Started with Verizon In Home Agent
Getting Started with Verizon In Home Agent
Verizon In-Home Agent is a powerful troubleshooting tool for all your FiOS services. If you need fast support to fix just about any FiOS issue, In-Home Agent, on either your computer or through your FiOS TV Menu, is your fastest and most convenient option.
                                   
                 
 

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