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CableCARD troubleshooting CableCARD troubleshooting
What should I do if the CableCARD activation screen does not display when I turn on my television?
I can't create DVD copies of certain programs delivered through my CableCARD.
This means that the content you are trying to copy is protected to prevent or limit copying. The FCC regulations for copy protection of digital content allow programmers to determine which content can be copied by end consumers, and how many times.
There are several levels of protection that may have been added to the content:
What should I do if my CableCARD does not work?
Contact the Verizon Fiber Solutions Center. A customer service representative will assist you over the phone to fix the problem or determine if your CableCARD needs to be replaced.
See Also: CableCARD information
What is a Digital Cable Ready (DCR) device?
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