Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites



I'm having issues with Closed Captioning on my TV

Closed Captioning Concerns or Complaints?
If you have a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1-800-VERIZON, via email at, or via facsimile at 1-888-806-7026.

If you have a written closed captioning complaint, you may write to us at:

PO Box 33052
St. Petersburg, FL 33701

Attn: Cynthia Morales, Manager

Fax:  1-888-806-7026

See Also: How do I turn Closed Captions on and off?
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools