Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  
  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Home

High Speed Internet

Connecting a Blu-ray player to your wireless network Many new Blu-ray players feature Internet access, where you can use additional online features and services. Connecting a Blu-Ray player to your home network is easy!

Note: Using your Blu-ray player online, and connecting it to your home theater or television is not supported by Verizon Technical Support. Any questions regarding usage and setup should be directed to the manufacturer of your Blu-ray player.

To connect your Blu-ray player to a home network:

1. Use manufacturer instructions to connect your Blu-ray player to your home theater.

2. Determine if the player uses Ethernet or WiFi to connect to a home network.
 
 
Using WiFi to connect to your home network:
 
Using an Ethernet cable
 
If your Blu-ray player has a wireless connection available (also known as WiFi, or 802.11), you'll need your network's SSID, encryption type (WPA2, WPA or WEP) and encryption key.

You can find this information one of three ways:

  • Review the sticker on the back of your router or gateway. The sticker displays the SSID and encryption key information. By default, some routers and gateways are configured as WPA. You may have to choose WEP if the device you wish to connect is not accepting WPA mode.
     
  • Use In-Home Agent to view your settings: You can access In-Home Agent on a computer that is already connected to Verizon Online. Within In-Home Agent, go to the Networking tab and select Retrieve SSID and WEP/WPA key.
     
  • Log in to your router or gateway from a computer already connected to your wireless network. The instructions you follow depend on the type of router or gateway you use to connect to Verizon High Speed Internet.
 
Use the Ethernet cable provided by the Blu-ray player manufacturer to connect your player to your Verizon-provided High Speed Internet gateway or to your own networking equipment, such as a home router.

If you do not have a High Speed gateway, you can order one from http://www.verizon.com/hsiaccessories.
 


Please note that Verizon Technical Support does not provide support for the use of, or connecting your Blu-ray player to your home theater. Please contact your Blu-ray player manufacturer for support.

Quick Tip:
After connecting your DVD or Blu-ray player, use a digital camera or mobile phone to take pictures of the back panels of each piece of connected equipment.

Later, if you ever need to disconnect or move your equipment, refer to these pictures to quickly reconnect.
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=46131
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411