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  • FiOS Digital Voice Calling Plans

    Learn About FiOS® Digital Voice Service

    What calling plans are available with FiOS Digital Voice?

    What is "In-Network Calling"?

    Can I have more than one FiOS Digital Voice Calling plan?

    Can I switch plans if I find another FiOS Digital Voice plan that works better for me?

    Is FiOS Digital Voice available for my business line?



    What calling plans are available with FiOS Digital Voice?

    FiOS Digital Voice service offers two great plans: the FiOS Digital Voice Unlimited Plan and the FiOS Digital Voice Per Minute Plan.

    FiOS Digital Voice Unlimited Plan
    You get unlimited direct-dialed domestic calling, which includes calling to U.S. territories, and Puerto Rico for a low monthly rate. The Unlimited Plan also includes calls to Canada at no additional cost. The Unlimited Plan offers you the ability to purchase up to five (5) lines in addition to the primary line that is included with the plan. You can also make international calls for a low per minute rate based on the country you are calling. A list of countries and the applicable rates is available by going to the Extras section of the FiOS Digital Voice Account Manager.

    FiOS Digital Voice Per Minute Plan
    For a low monthly plan fee, all direct-dialed domestic calls, which includes calling to U.S. territories and Puerto Rico, as well as calls to Canada are charged at a low per minute rate. Calls to other FiOS Digital Voice customers as well as calls to Verizon residential wireline local phone service customers are considered “In-Network” calls and are included in the monthly plan fee. You can also make international calls for a low per minute rate based on the country you are calling. A list of countries and the applicable rates is available by going to the Extras section of the FiOS Digital Voice Account Manager.

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    What is “In-Network Calling”?

    In-Network Calling allows FiOS Digital Voice Per Minute Plan customers to call Verizon residential wireline local phone service customers and FiOS Digital Voice customers from a FiOS Digital Voice line without incurring any per minute charges.

    In-Network Calling does not include calls to Verizon Wireless, Verizon business customers or Verizon long-distance customers who do not also subscribe to Verizon for residential wireline local phone service.

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    Can I have more than one FiOS DigitalVoice calling plan?

    No, only one calling plan is permitted for each FiOS Digital Voice account and the same plan applies to each line on the account.

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    Can I switch plans if I find another FiOS Digital Voice plan that works better for me?

    Yes, you may switch plans at anytime. Just contact your Verizon Business Office.

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    Is FiOS Voice available for my business line?

    No, FiOS Digital Voice is a residential service only.

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