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How do I activate my Set Top Box?

If you are self-installing a Set Top Box follow the Self-Install User Guide that came with your equipment. If you've misplaced your guide, download the appropriate PDF below:

For Arris models, VMS1100 or IPC1100, click here

For all other Set Top Box models, click here

*Model numbers are located on the front of your Set Top Box


Have you completed all the preliminary steps and now need to activate your equipment?


Follow the online activation steps. Activation takes approximately 30 minutes.



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