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FiOS TV

Learn about the latest updates to FiOS TV

Verizon is currently launching an update to the Interactive Media Guide (IMG) for all FiOS TV users nationwide. Depending on where you live, you'll soon have access to the following new features and enhancements.

Multi-Room Digital Video Recorder (DVR)
You can now use your HD Set-Top Box to remotely view programs you record on your DVR.

Do I have to replace my Standard Definition (SD) boxes with High Definition (HD) boxes to use the multi-room feature?
No, you do not need to replace your SD Set-Top Boxes. This enhancement lets you stream DVR content throughout your home, including to remote HD Set-Top Boxes.

Subscription Video On Demand

Do I need to be a subscriber to premium channels such as HBO or Showtime to view Video On Demand content from that channel?

Yes, when you come across a premium Video On Demand title that you are interested in, you will first need to subscribe to that premium package before watching the content. Simply follow the onscreen prompts to add a channel, such as HBO, for a nominal monthly fee.


FiOS TV Games

Can any Set-Top Box be used to access the new Verizon FiOS TV Games?

No, access to most games will require either a Standard Definition or HD DVR STB or a HD STB. Some games can be played on a standard (non-HD) STB.

Is there a fee associated with playing these games?
Many Verizon FiOS TV Games are free. However, some games will require a fee that varies depending on the type of game. Game prices are clearly displayed on the program information page for each game, and the fee allows access to 24 hours of game play.

How will I know when new games become available?
You can always check what games are available by accessing the Games feature via the Main Menu and viewing the games list. We will also announce the introduction of new games via our customer information web site at www.verizon.com/fiostvcentral.

Can I set Parental Controls to prevent children in my household from accessing certain games?
Yes, you can use the Parental Controls settings in the Settings menu to block access to games by rating. These ratings are provided by the Entertainment Software Rating Board (ESRB). Simply go to the Main Menu, select Settings, and select Parental Controls to create or enter your 4-digit PIN and block games by rating.

Information Widgets

What are Widgets?
Widgets are helpful information tools easily accessible from your FiOS TV service. Widgets give you easy one-touch access to useful real-time information such as news, sports, traffic, weather, horoscopes, *community information and What's Hot on FiOS TV.

*Community information is not available in all areas

How do I access Widgets and make them viewable on my TV?
Simply press the Widgets or A button on your remote to launch a small bar across the top or bottom of your TV screen. The currently playing program will be scaled back to accommodate the Widgets bar.


What's Hot on TV and Video On Demand

How do I access the "What's Hot" list via my IMG?
Press the Widgets or A button on your remote to launch the Widgets bar and scroll until you see the What's Hot Widget. This information may also be available on the Main Menu of the IMG, or within individual menu items such as DVR or Search.

Are the What's Hot lists captured by genre, provider, or time of day?
What's Hot lists are generated by time of day, letting you quickly get access to the most popular programs and movies coming up soon. Just access the What's Hot Widget or menu and select a title that interests you to start watching it.


FiOS TV Central - Remote Web

Can I use my computer to set a DVR recording for a Video On Demand program?
Yes, you can use the FiOS TV Central web site to remotely manage your DVR recordings.



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