Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

FiOS TV

Connect a Set-Top Box or DVR

To connect a Set-Top Box or DVR to your TV and home entertainment equipment, you need to perform three simple steps:

 

Steps to connect a Set-Top Box or DVR
Find

The model number of your Verizon-provided Set-Top Box (STB) or DVR.

Choose

A wiring configuration that matches your desired setup.

Connect

The wires in accordance with the wiring diagram.


 

Connection Instructions

  1. Do you know the model number of your Verizon-provided STB or DVR? (Generally, the model number is displayed on the front panel.)

    Yes - Go to Step 2
    No - Go to Step 3

  2. Select the link for your STB or DVR model on the Wiring Diagram page and then go to Step 6.

    Note: If you have an HD TV, to take full advantage of your TV's capabilities, you need an HD STB or HD DVR. If you need to upgrade from an SD receiver, or to upgrade your TV package to include more HD programming, visit us online.

  3. Your Verizon-provided STB or DVR will be one of the models shown here.  Find and note the make and model of your STB or DVR.

    Note: If you have an HD TV, to take full advantage of your TV's capabilities, you need an HD STB or HD DVR. If you need to upgrade from an SD receiver, or to upgrade your TV package to include more HD programming, visit us online.

  4. Open the Equipment page and select the link for the make and model of your STB or DVR that you noted in Step 3.

    The Receiver model page for your specific receiver displays.

    Quick Tip:
    Bookmark the Receiver model page for future reference so you'll always have easy access to information specific to your FiOS TV receiver.

  5. On the Receiver model page, select the Wiring Diagrams link.

    A page displays with links to various wiring configurations that you can use.

  6. Review the available wiring diagrams and choose the option that matches the configuration you want to use.

    Note: Some diagrams show a VCR back panel rather than a DVD player. Follow the wiring guidelines displayed for a VCR when you are connecting a DVD player.

  7. Use the diagrams as a guide to connect the various wires. You may want to print out the diagram for easy reference.

    Quick Tip:
    After connecting a Verizon-provided STB or DVR to your TV and other home entertainment equipment, use a digital camera or mobile phone to take pictures of the back panels of each piece of connected equipment.

    Later, if you ever need to disconnect or move your equipment, refer to these pictures to quickly reconnect.


See Also:

Setting up your remote control

FiOS TV Video Tutorials

Get help with Flex View

SolutionDesc1=42502,14903;SeeAlsoLinks=14930,14878,46386
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools