Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
Home

FiOS TV

Why does my DVR intermittently freeze and reboot while recording? This can indicate that your DVR is overheating and is thereby shutting down to prevent damage to its internal components. Try the suggestions below:

  • Make sure your DVR is in a well-ventilated area.


  • If your used recording space is greater than 90%, deleting some recorded programs may help.


Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools