Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Home

FiOS TV

Set up your P265 remote control

These instructions only apply to the Verizon P265 remote control. If this is not the model of your remote, find the instructions for your model on the FiOS TV remote controls & codes page.

 

TIP: Sometimes remote controls can be accidentally deprogrammed. Bookmark this page so these instructions are handy should you need to refer to them again. For more information about your remote control, see the Verizon P265 Remote Control User Guide.

 

Set up your remote using the listed remote code

 

  1. Find the remote code for your TV in the list of Remote control codes for Verizon P265.
    - Write down the code in case you need to reprogram your remote in the future.
    - You can also find remote codes in the Verizon P265 Remote Control User Guide.

    What if a remote code is not listed for my TV?
    Follow the steps to Set up your Verizon P265 remote if the code is invalid or not listed.
     
  2. Turn on your TV and the FiOS TV Set-Top Box.
    Make sure you can see live TV.
     
  3. Press and hold the OK and 0 (zero) buttons at the same time.
    The red LED light blinks 2 times and then stays on.
     
  4. Enter the remote code for your TV that you located in step 1.
    The red LED light blinks 2 times and then stays on.
     
  5. Press and release the Ch+ button until the TV turns off. You can also back up by pressing the Ch- button.

    NOTE: Some TVs may respond slower than others to buttons pressed on the remote so wait at least 1 second between button presses.
     
  6. Test your remote to ensure it is working properly:
    - Turn on the TV by pressing the TV button on your FiOS TV remote.
    - Press the Vol+ and Vol- buttons to ensure that you can control the volume.
    - Press the Mute and A/V buttons to ensure they work.

    If any of these buttons do not work, press and hold that button. Release the button as soon as it is working.
     
  7. If all the buttons work, press OK to save your settings.
    The red LED light blinks 3 times and then turns off. Your remote control is now programmed.


Verizon P265 Remote Control User Guide SolutionDesc1=14930,45945,45962
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411