Verizon Basic Internet, also called DSL, uses your phone line to deliver broadband Internet access to your home.
Before you install Basic Internet
Check your computer
If you are viewing this page with the same computer that you will use with Basic Internet, use the Check My PC Tool to automatically check your computer.
NOTE: The Check My PC tool may take a few moments to run, and is not compatible with Macintosh computers.
Confirm your Service Ready Date
The Service Ready Date is the day that Verizon Basic Internet activates the DSL signal on your telephone line.
Wait until your Service Ready Date arrives before installing Verizon Basic Internet software.
Don’t know your Service Ready Date? Visit the Order Status tool on the What’s Next web site and enter your phone number and last name.
Check your Self-Install Kit
Your Self-Install Kit is delivered 1 or 2 days before your Service Ready Date.
Your Kit should have:
If you plan to use Basic Internet service on the same line as your home phone, your kit includes filters that plug into your phone jacks and prevent the data and voice signals from interfering with each other.