• Wireless
  • Residential
  • Business
  • View and pay bills, send email, get
    rewards and discounts, and more.

  •  
     
    Call us to see how our services can help your business.

    Mon - Fri, 8 a.m. - 5 p.m.
     
       
 

Sign in

for personalized support

FiOS TV

Fix a problem

 

Top solutions for FiOS TV issues

Set-Top Box or DVR not working
No picture on TV
Remote control not working
Did you know?

Quick Tips

Many equipment problems can be fixed in less than 5 minutes!
There are a few quick things you can do that will solve 50% of problems:

1. Make sure your equipment is plugged in and that the power is working in the rest of your business.

2. Try turning all of your equipment off, unplugging it for a minute, then plugging everything back in and turning it on.

My Business Account

  • Get My Small Biz Rewards
  • Browse Discount Program
  • Refer A Business
  • Learn More