Complete solutions to start or grow your business with less than 20 employees.
Solutions to start, grow and build your business with 20 or more employees.
Global and national enterprises, governments and wholesalers.
View and pay bills, send email, get
rewards and discounts, and more.
Switching and Installation
Switching & Installation
High Speed Internet
What's the Difference?
Wi-Fi and Hotspots
Verizon Internet Security
Online Backup and Sharing
Existing Customer? Add/Change Services
Phone Package Finder
Build Your Own Bundle
Add/Change Existing Services
Enroll In Paper Free Billing
Get My Small Biz Rewards
Browse Discount Programs
Explore My Community
Access My e-Learning
Change My Billing Address
Check Order Status
View Repair Request Status
Check Your Repair Request
Fix A No Dial Tone Problem
How Do I Set Up Call Forwarding?
How Do I Set Up Wi-Fi?
Turn Voice Mail ON/OFF
Where do I enter my password?
Requires the same Small Business User ID credentials for Paying and Viewing your Bill at this time.
Forgot User ID
For security reasons first enter your User ID and then click Sign in.You will be asked to enter your password on the next page.
I want to:
If you are self-installing a Set-Top Box or DVR, follow the Self-Install User Guide that came with your equipment. If you've misplaced your guide, download a PDF of the Self-Install User Guide (1 MB)
Have you completed all the preliminary steps and now need to activate your equipment?
Follow the online activation steps. Activation takes approximately 30 minutes.
For instructions on how to program your remote control, select your remote from the list below:
If don't know the make and model of your remote, see pictures of remote controls to identify the type of remote you have.
Instead of scrolling through the entire channel lineup to find your most-watched channels, you can create a Favorite Channels list and access it using your remote control:
Visit TV Programming, Video on Demand and Pay Per View, Parental Controls, and Interactive TV to learn how to set up and use these FiOS TV features.
Many equipment problems can be fixed in less than
Make sure your equipment is plugged in and that the power is working in the rest of your business
Check notifications for important information about your Verizon account & billing, appointments, equipment, local outages, and more.