| Sales - Order new service or change existing service | Hours of operation | |
| FiOS Internet and TV | 888-804-0875 | Mon - Fri 8 am - 5 pm EST |
| High Speed Internet and Business Phone (land-line) | 888-743-7211 | Mon - Fri 8 am - 5 pm EST |
| Wireless | 800-256-4646 | Mon - Sun 6 am - 11 pm EST |
| Support for Your Service | ||
| FiOS Internet and TV | 800-837-4966 (1 800 VERIZON) | 24/7 |
| High Speed Internet | 800-837-4966 (1 800 VERIZON) | 24/7 |
| Business Phone (land-line) | ||
| CT, NY | 800-837-4966 (1 800 VERIZON) | Mon - Fri 8:30 am - 5 pm EST |
| MA, RI | 800-941-9900 | Mon - Fri 8:30 am - 5 pm EST |
| DE, PA | 800-479-1919 | Mon - Fri 8:30 am - 5 pm EST |
| NJ | 800-339-9911 | Mon - Fri 8:30 am - 5 pm EST |
| DC, MD, VA | 800-356-2355 | Mon - Fri 8:30 am - 5 pm EST |
| CA, FL, TX | 800-483-5700 | Mon - Fri 8 am - 5:30 pm EST |
| Wireless | 800-922-0204 | Mon - Sun 6 am - 11 pm EST |