Customers With Disabilities
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle


    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice


    High Speed Internet (DSL)


    Home Phone

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge





Terms and Conditions

By using this website, you are agreeing to and accepting the following terms and conditions regarding the Verizon Visual 411 website ("Verizon Visual 411 website), and Verizon hereby grants and you hereby accept a limited license to use the Verizon Visual 411 website during the time that your use complies with these terms and conditions. Furthermore, you agree to:

  1. comply with all the terms and conditions herein;

  2. provide your consent to have advertisers display ads, coupons and other marketing materials to you and to be directly connected to such advertisers and/or to service providers with listings being provided by the Verizon Visual 411 website;

  3. provide your consent to have Verizon and/or third parties determine your location based upon the location of the device ("Device") being used to access the Verizon Visual 411 website, and to have Verizon and/or third parties connect with you and your Device and to access, transmit to and receive from you information concerning you, your Device, location, email address and telephone number;

  4. only use the Verizon Visual 411 website for your personal and non-commercial use and not duplicate or share with the general public information provided to you via the Verizon Visual 411 website;

  5. not reverse engineer any aspect of the Verizon Visual 411 website and agree to not attempt to determine, copy or modify any information provided or source or object code of any software;

  6. allow Verizon to suspend, interrupt or terminate service in order to safeguard the security of the website, communications networks and third party privacy;

  7. understand and acknowledge that Verizon makes no warranties, expressed or implied, regarding the merchantability or fitness for a particular use about the Verizon Visual 411 website and that the Verizon Visual 411 website is provided to you on an "as is" basis, and that all information provided may or may not be accurate;

  8. understand and acknowledge that Verizon is not responsible or liable for the performance of other products or services used to access or used in conjunction with the Verizon Visual 411 website or for inaccurate information provided by or via the Verizon Visual 411 website (including but not limited to maps, addresses and telephone listings) and that you may incur charges for making calls or connections to third parties;

  9. resolve any disputes with Verizon regarding the Verizon Visual 411 website via mandatory arbitration at the American Arbitration Association ("AAA") and that you waive all right to a jury trial and a bench trial and shall abide by the rules and final rulings of the AAA;

  10. understand and acknowledge that Verizon's liability is limited and that Verizon shall in no instances be liable for incidental, indirect, exemplary or punitive damages;

  11. indemnify and defend Verizon against any loss, damage, claim, fine or cause of action arising in whole or in part by your actions and/or your breach of these terms and conditions;

  12. consent to an audit of your use of the Verizon Visual 411 website in order to determine compliance with these terms and conditions; and

  13. allow Verizon to change the terms and conditions upon thirty days notice;

  14. Not use, copy, display or transmit any Verizon trademarks or servicemarks;

  15. To learn about Verizon's privacy policy, see

  16. Please email with any questions about Verizon Visual 411 website.


My Verizon

Support Tools

Watch FiOS


  • Visual 411