Text to Speech
Verizon offers Text to Speech functionality for the Fios TV on-screen guide to enhance accessibility for visually impaired customers. The Text to Speech feature provides audible voice read out of on-screen text, such as menu and guide data. This feature can be enabled or disabled via the on-screen guide and provides normal voice reading of the text displayed within the menu on-screen.
How to enable Text to Speech
Text to Speech functionality is available on most Verizon set-top boxes. The feature can be enabled via the settings menu: Menu > Settings > System > Accessibility > Text to Speech > on/off
If you need help getting the Text to Speech feature working on your set-top box, contact us anytime at 1.800.Verizon (1.800.837.4966). One of our skilled representatives can enable the feature remotely for you.
Set-top box compatibility
If you are disabled and feel you would benefit from Text to Speech, but have a set-top box that isn’t compatible with this functionality, you can swap your set-top box for a compatible alternative at no charge. If you need help installing new equipment, a Verizon technician will assist you at no charge.
Need more help with this feature?
Contact the Verizon Center for Customers with Disabilities:
Toll-free at 1.800.974.6006 Voice or TTY 508.251.5301 Videophone
Monday through Friday 8:30 am to 5:00 pm
Email us at: firstname.lastname@example.org