We’re looking for high-energy people who genuinely want to help customers use their technology efficiently. Our call centers and retail stores offer lively work environments where your career has a well-defined path for advancement and growth.
In-store & call center careers
Our customer service representatives are located in retail stores and call centers. Choose a work environment that best fits your personality and expertise.
Why choose customer service at Verizon?
A look inside customer service
It takes the right person to excel in customer service. Hear from our very own representatives to understand the roles, rewards and responsibilities of a career in customer service.
You can handle a career in customer service
We’re looking for a few good customer service reps and they can be hard to find. Do you have the special skillset we need?
6 things no one ever told you about working in customer service
If you’re in the dark about what Verizon Customer Service careers are all about, let us fill you in.
Secrets from a customer service recruiter
Ready to join our team? Before applying, check out the secrets our customer service recruiters have shared to help you stand out.