Retail Sales

Welcome customers, promote store exploration and help connect customers with the latest wireless technology. This exciting atmosphere is great for customers and doubles as a fun work environment. Our retail teams are known for collaboration, camaraderie and support.
 

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Charge up your career at a Verizon retail store.

A Verizon retail store is not just the home of great mobile technology. It’s also the starting point for an exciting career. There are a variety of rewarding opportunities in our locations. Whether you’re tech savvy, a people person or both, put your passion for technology to work. You’ll help customers improve their lives and find a great career in an innovative working environment.

  • Retail Customer Service RepresentativeAs a retail customer service representative, you welcome customers, show them around the store and answer questions. You also lead wireless workshops that help customers discover the potential of mobile technology. And you provide one-on-one coaching so customers leave the store with a great experience, not just a product. Search retail customer service representative careers.

  • Retail Sales RepresentativeIf you like to help people and answer questions, you could make a great retail sales representative. You listen to customers describe their tech problems and help them find solutions. You also use your rich understanding of Verizon technology to offer real-world answers and show customers how to get more from their mobile devices. Search retail sales representative careers.

  • Retail Operations SpecialistThis role has two functions. First, you help customers with service questions and technical problems. Second, you support store operations, using your organizational and planning skills to ensure that the store functions smoothly—from helping customers to troubleshooting hardware issues and ensuring that displays and products are working. Search retail operations specialist careers.

  • Retail Sales Assistant ManagerThink of yourself as a player/coach in this role. Yes, you work with customers, but you also focus on the sales team members and help them do their jobs better. By using your management skills and modeling excellent customer service, you help your sales team achieve its potential and create an exceptional experience for customers. Search retail sales assistant manager careers.

  • Retail Sales General ManagerA store is the sum of many functions, and it’s your job to keep them all running efficiently. You lead your sales team to improve customer service through training and encouragement, and you ensure that operational priorities like budgeting and inventory are on track. It’s up to you to make the entire store experience truly outstanding. Search retail sales general manager careers.

  • Join the Smart TeamThis is the Verizon retail store, inside and out—from the front door to the behind-the-scenes operations. But it isn’t just any store; it’s a place where technology helps people in tangible ways. And a place where you can jumpstart a great career helping customers understand the tremendous difference technology can make in their lives.


An inside look at retail sales

  • Retail Takes Skills, Not Just Sales

    Get the party started

    Meet Stephen Wilcox, a retail sales representative who knows that in-store is the place to be, where music is playing and customers are smiling.

  • A Chance to Make Your Mark - Verizon Retail Sales

    Living the American dream

    After moving to the U.S. from India, Parneet Chahill started as a retail sales rep and worked her way up to be a successful retail sales manager. Hear her inspiring story.

  • Employees name Verizon among top 10 happiest retailers

    Find out why Forbes named Verizon to its list of Top 10 Happiest Retailers to work for in 2014.

  • Meet our smart store employees

    The in-store experience is driven by employees like Domonique Deville and Jerome Hurley, who can explain the newest technologies and fully engage our customers.

  • Your next career stop? our Boston destination store.

    Boylston Street near Fenway Park and Copley Square marks our first Destination Store open on the East Coast.


Employee pride in Verizon retail sales

When it comes to work-life balance, career advancement and benefits, Verizon’s retail store employees are some of the most satisfied. That’s why Verizon was named one of the “Top 10 Happiest Retailers” to work for.

Verizon coworkers
Teresa receives her degree thanks to Verizon's Tuition Assistance Program
Filling backpacks with school supplies for children
Verizon corporate challenge in NJ
Verizon customer service rep at Little Rock Call Center
Illinois & Wisconsin Leadership selfie
Employees at the Verizon 5K
Rocking out with the boss
Verizon coworkers
Teresa receives her degree thanks to Verizon's Tuition Assistance Program
Filling backpacks with school supplies for children
Verizon corporate challenge in NJ
Verizon customer service rep at Little Rock Call Center
Illinois & Wisconsin Leadership selfie
Employees at the Verizon 5K
Rocking out with the boss