Contact Customer Service

Need to contact the Verizon DC business office? Call 1-800-VERIZON (1-800-837-4966) anytime to report your repair.

  • Normal business office hours are Monday-Thursday: 8 a.m. to 6 p.m., Fridays: 8 a.m. to 5 p.m.
  • Business offices are closed weekends and major holidays, and are open 8 a.m. to 5 p.m. the day before a major holiday


Customer Service Online

Customer Service Information

Manage your accounts online using My Verizon.



Contact Media Relations

John Bonomo     /     (212) 519-4726



New Construction - Builder / Developer Inquiries

Please contact Verizon Outside Plant Engineering at


Verizon Connections Newsletter - DC, September 2014

Web Questions?

If you have questions regarding any information contained in this site or would like to request information about Verizon in DC, please send us an e-mail.