Contact Customer Service

Need to contact the Verizon DC business office? Call 1-800-VERIZON (1-800-837-4966) anytime to report your repair.

  • Normal business office hours are Monday-Thursday: 8 a.m. to 6 p.m., Fridays: 8 a.m. to 5 p.m.
  • Business offices are closed weekends and major holidays, and are open 8 a.m. to 5 p.m. the day before a major holiday


Customer Service Online

Customer Service Information

Manage your accounts online using My Verizon.



Contact Media Relations

Sandra U. Arnette     /     (202) 392-1021



New Construction - Builder / Developer Inquiries

Please contact Verizon Outside Plant Engineering at



Web Questions?

If you have questions regarding any information contained in this site or would like to request information about Verizon in DC, please send us an e-mail.