Verizon Connections Newsletter


Verizon’s Around-the-Clock Service Restorations Continue in New Jersey, New York Following Hurricane Sandy

A month after Hurricane Sandy made landfall on October 29, Verizon’s repair technicians – including several hundred from Delaware, Maryland, DC and Virginia – continue to reconnect voice, data, Internet and TV services for consumers, businesses and government clients in many of the hardest-hit areas, namely New Jersey, Long Island, New York City and other parts of the New York metropolitan area.

When Hurricane Sandy made landfall, the storm left a trail of destruction from Virginia through Rhode Island, with historic flooding in New York and New Jersey and a hurricane-fueled snowstorm in southwest Virginia and western Maryland. Verizon teams had to confront closed roads, high water, blizzard-like conditions, heavy rain and high winds, along with downed trees and other debris – as they fanned out to assess damage and bring back service to consumers and businesses.

More than 1,200 Verizon employee volunteers from Delaware, Maryland, DC and Virginia, as well as other parts of the Northeast that were not as severely affected by the storm, have joined forces with the company’s crews in New Jersey and the New York City metro area to replace poles and cables and restore service to customers in impacted communities.

Verizon employees, customers and the Verizon Foundation have raised millions of dollars to date to support Hurricane Sandy relief and rebuilding efforts. Customers can still make a $10 donation by texting REDCROSS to 90999, and those who would like to give more can donate up to $50 via text. In addition, more than 6,100 Verizon employees have donated to the American Red Cross and Salvation Army through the Verizon Foundation’s matching gifts program. The foundation has matched those donations two-for-one.

This storm has had a devastating effect on people’s lives – including a number of Verizon employees and their families. Our hearts go out to everyone who was impacted by this tragedy and we continue to work around-the-clock to reconnect our customers, friends and family.

Tony Lewis
Region Vice President of State Government Affairs

(Delaware, Maryland, Virginia and Washington, D.C.)


Verizon Supports Cyber Security Awareness Campaign

Verizon Sponsors Cyber Security Awareness Campaign

Through a $25,000 grant to the Delaware Center for Educational Technology, the Verizon Foundation is once again partnering with the State of Delaware to support the Cyber Security Awareness Campaign designed to educate and provide live Internet safety presentations to fourth grade students throughout Delaware. Verizon employees from state government affairs and wireless will participate as presenters in Internet safety sessions to teach students how to protect themselves and avoid dangerous situations when on the Internet. The program has reached more than 20,000 students across the state since its inception in 2006. At Verizon, our business is centered on technology, and we believe it is our responsibility to be proactive and help people understand how to safely use the Internet. Elayne Starkey, Chief Security Officer with the Delaware Department of Technology and Information, said, “We are excited to partner with Verizon again this year on the 2012 Cyber Security Awareness Campaign. The assistance from the Verizon Foundation will help all Delawareans be safe online and enable us to spread the cyber safety message to Delaware 4th grade classrooms.”



Delaware Coalition Against Domestic Violence Honors Verizon with Corporate Citizenship Award

Verizon Wireless Receives Corporate Citizenship Award
Rich Hunter, Director of Business Sales, accepts the DCADV
Corporate Citizenship Award
on behalf of Verizon Wireless.

On October 25th, the Delaware Coalition Against Domestic Violence (DCADV) honored Verizon Wireless with the Corporate Citizenship Award at its Annual Purple Ribbon event held at the Delaware Center for the Contemporary Arts in Wilmington. The award recognized Verizon’s commitment to preventing and raising awareness about domestic violence through community outreach, specifically the HopeLine program which collects used cell phones to be recycled or sold, donating the proceeds in the form of cash grants and pre-paid wireless phones to advocacy groups for use by domestic violence survivors. Since 2004, as the first wireless carrier in the nation to collect and recycle old cell phones, Verizon Wireless has provided more than 8,000 phones, $350,000 in cash grants, and 7,000 Packs for Pride backpacks to nearly 50 domestic violence agencies and shelters in the Philadelphia Tri-State region, including the DCADV. The HopeLine program has significantly elevated awareness of domestic violence in the Philadelphia Tri-State region by partnering with a broad cross-section of community partners.

Verizon also served as the signature sponsor of the Annual Purple Ribbon event which was attended by more than 150 participants including representatives of the business, government and nonprofit sectors of the Delaware community. The event featured keynote speaker Lavon Morris-Grant, a DV survivor, who in 1996 was almost killed by her husband when he shot her four times. Today, she is an author, consultant, and entrepreneur who shares her amazing story of healing and recovery with strength, warmth, and grace. Ms. Morris-Grant speaks movingly of her journey from victim to survivor and the traumatic impact domestic violence has on both victims and their children. Her story, told in her book Whom Shall I Fear: A Spiritual Journey of A Battered Woman, reminds us why we must listen closely to the voices of survivors.

The goal of the Annual Purple Ribbon event is to raise public awareness regarding domestic violence and its impact on our state and local communities, while also highlighting the work of DCADV, its member organizations, and sponsors. Verizon Delaware was honored to be a part of the Annual Purple Ribbon, an amazing event that serves as a vehicle for public education and information.




DCADV logoVerizon Supports “DV Champions” Initiative

Continuing with our commitment to raise awareness about domestic violence in Delaware, the Verizon Foundation awarded the Delaware Coalition Against Domestic Violence (DCADV) a grant to build expertise of both domestic violence (DV) advocates and behavioral health providers to meet the needs of DV survivors with substance abuse issues. DCADV implements public education activities to raise awareness and commitment to addressing domestic violence in our society. As part of this program, DCADV will partner with the National Center on Domestic Violence, Trauma and Mental Health, to create a webinar specific to Delaware and workshops on the intersection of domestic violence and substance abuse as part of ongoing training to advocates and behavioral health providers. Verizon funding will enable DCAVD, in collaboration with Brandywine Counseling and Community Services, to establish and sustain a core of "DV Champions" in their five sites throughout the state who will provide DV-related assistance to the agency's clinical supervisors and direct service providers. This initiative will help establish a new statewide alliance, made up of advocates, survivors, and behavioral health treatment providers, who understand how domestic violence, mental health and substance abuse problems are often intertwined. To learn more about DCADV, visit



Delaware Children's Museum Breaking Barriers Program

Verizon partnered with the Delaware Children's Museum (DCM) to support its "Breaking Barriers" initiative designed to introduce children, parents and teachers to STEM (science, technology, engineering and math) topics and inspire confidence in their own ability to "do" science. The program will help increase children’s interest and engagement in STEM-related topics, experiences and tools as a way to enhance STEM knowledge and further educational and future career possibilities. The DCM will promote children’s learning by offering playful, mind-opening programs, engaging family learning adventures, activities presented in schools and community sites, online resources, and other community-based strategies to encourage students to learn and become interested in STEM topics. Verizon's support will help foster science-learning experiences and positively influence the lives of both children and their parents. To learn more, visit