Contact Customer Service

For questions about your Verizon Massachusetts service or bill, please call our customer service team.

 

1-800-VERIZON

 

1-800-837-4966

 

Customer Service Online

Customer Service Information

Manage your accounts online using My Verizon.

 

Contact Media Relations

Name Phone Number
Phil Santoro 617-743-4760
 

External Affairs Contacts

Name Phone Number
Ellen Cummings 508-480-2420
Stephanie Lee 617-743-5440
Stanley Usovicz 978-750-5656