In this Issue

Verizon’s Around-the-Clock Service Restorations Continue in New Jersey, New York Following Hurricane Sandy

Verizon Supports Senior Navigator’s Domestic Violence Prevention Efforts

University of Virginia Center for Telehealth and Verizon Partnered to Serve 1,200 Patients at Remote Area Medical Clinic

Vectec Creates “The Verizon Series” Technology and Energy Saving Seminars for Small Businesses

Library of Virginia Foundation Implements State-Wide STEM Program

Verizon Employees in Ashburn Participate in Walk for Hope

Verizon, Virginia's First Lady Celebrate International Literacy Day

Arlington Kids Read’s Second Community Festival Celebrates Literacy and Hispanic Heritage Month


Did You Know?
On October 18, Verizon Wireless’ 4G LTE service was introduced in 21 new markets, becoming now available in 417 markets across the United States. Which city is the fastest? It's a 400 way tie:

Verizon Connections Newsletter


Verizon’s Around-the-Clock Service Restorations Continue in New Jersey, New York Following Hurricane Sandy

A month after Hurricane Sandy made landfall on October 29, Verizon’s repair technicians – including several hundred from Maryland, DC and Virginia – continue to reconnect voice, data, Internet and TV services for consumers, businesses and government clients in many of the hardest-hit areas, namely New Jersey, Long Island, New York City and other parts of the New York metropolitan area.

When Hurricane Sandy made landfall, the storm left a trail of destruction from Virginia through Rhode Island, with historic flooding in New York and New Jersey and a hurricane-fueled snowstorm in southwest Virginia and western Maryland. Verizon teams had to confront closed roads, high water, blizzard-like conditions, heavy rain and high winds, along with downed trees and other debris – as they fanned out to assess damage and bring back service to consumers and businesses.

While Virginia, DC, and Maryland were spared the brunt of Sandy, many customers did lose power and telephone service for as much as a week. Nine of Verizon's switching centers also lost commercial power, but continued to function normally on generator power. There was no loss of 911 service in this area except for Chincoteague where the Town's 911 call center lost both commercial and generator power for several days.

More than 1,200 Verizon employee volunteers from Maryland, DC and Virginia, as well as other parts of the Northeast that were not as severely affected by the storm, have joined forces with the company’s crews in New Jersey and the New York City metro area to replace poles and cables and restore service to customers in impacted communities.

Verizon employees, customers and the Verizon Foundation have raised millions of dollars to date to support Hurricane Sandy relief and rebuilding efforts. Customers can still make a $10 donation by texting REDCROSS to 90999, and those who would like to give more can donate up to $50 via text. In addition, more than 6,100 Verizon employees have donated to the American Red Cross and Salvation Army through the Verizon Foundation’s matching gifts program. The foundation has matched those donations two-for-one.

This storm has had a devastating effect on people’s lives – including a number of Verizon employees and their families. Our hearts go out to everyone who was impacted by this tragedy and we continue to work around-the-clock to reconnect our customers, friends and family.

Tony Lewis
Region Vice President of State Government Affairs

(Delaware, Maryland, Virginia and Washington, D.C.)



  Verizon supports Senior NavigatorVerizon Supports Senior Navigator’s Domestic Violence Prevention Efforts

Verizon partnered with Senior Navigator to expand the "Take Back Your Life: Domestic Violence in Later Life Solution Center" initiative, a successful pilot program that raises awareness about the prevalence of domestic violence among the elderly, and of the unique aspects and challenges it presents in helping this underserved community. Verizon’s grant will help the organization reach Trusted Community Resources (TCR's) and provide training about Solution Center resources created by Senior Navigator in partnership with the Virginia Center on Aging (VCoA) and the Virginia Sexual and Domestic Violence Action Alliance. The project enhances domestic violence (DV) education and prevention efforts by using technology to deliver two statewide webinars that will provide training for faith-based and community-based leaders, including professionals in the aging and domestic violence networks, to ensure they know how to utilize the Solution Center in responding appropriately to help people in abusive situations. To learn more about this project, visit



Verizon proudly supports UVA's remote telemedicine programsUniversity of Virginia Center for Telehealth and Verizon Partnered to Serve 1,200 Patients at Remote Area Medical Clinic

The University of Virginia (UVA), with support from a $20,000 Verizon Foundation grant, conducted its 14th Annual Remote Area Medical (RAM) Clinic at the Wise County Fairgrounds in Wise, Virginia on July 20-22. As a non-profit, all-volunteer clinic staffed by 250 UVA’s medical professionals and many community volunteers, the 2012 RAM Clinic served more than 1,200 patients, including 6,500 patient encounters, and provided essential services from routine health screenings to PAP smears, diabetes care to immunizations, and tooth extractions to vision care. Patients who required more specialized care were seen via telemedicine by physicians at UVA’s Medical Center in Charlottesville. Verizon’s grant supported RAM Clinic’s telemedicine applications and enabled the UVA’s Medical Center in Charlottesville to create Electronic Medical Records for all patients in order to provide improved patient care and ensure that the medical volunteers in Wise have immediate access to the patient’s medical records and history. The Clinic provided free medical, dental and vision care to rural Southwest Virginians who have no medical insurance or are otherwise unable to pay for medical and dental services. To learn more about the RAM Clinic, visit




Vectec Creates “The Verizon Series” Technology and Energy Saving SeminarsVectec Creates “The Verizon Series” Technology and Energy Saving Seminars

With support from the Verizon Foundation, Vectec will develop online training courses and webinars to train small business owners on the importance of utilizing green, sustainable technology and provide continued consulting to those businesses that participate in the program. Verizon’s grant will enable Vectec to offer the seminars to several regions in Virginia that are in need of assistance, including: the Northern Neck, Eastern Shore, Southside and Southwest Virginia. These areas are marked by traditional economic bases that, generally, are not versed in information and sustainable energy saving technologies and techniques necessary to compete in the 21st Century. Through “The Verizon Series”, Vectec will use the Internet to address this economic "technology/environmental divide," promote sustainable energy technology programs, and advance its mission to develop, sponsor, and implement training programs that increase Virginia businesses competitiveness. "The Verizon grant has allowed Vectec to continue its 'hands-on' e-commerce and energy savings training programs for Virginia's small businesses throughout the state,” says Bill Muir, president of Vectec.

To learn more about this initiative, visit



Library of Virginia Foundation Implements State-Wide STEM Program

A partnership between Verizon and the Library of Virginia Foundation will enable libraries across the state of Virginia to utilize specialized online tools to assist students in grades 3-8 develop better study skills, reading comprehension, and research abilities that will help them in all areas of their education, including Science, Technology, Engineering and Math. As a resource used by hundreds of thousands of children each year, including many youth in low-income and economically disadvantaged areas, Virginia’s public libraries provide vital access to the Internet and a supportive learning environment that helps students of any socioeconomic bracket to learn and achieve. In collaboration with Evanced Solutions, the program will increase access to online study skills training for students free of charge, both in their public libraries and at home, and will use mobile technology such as applications through notebooks, iPads, and cell service access to engage students in educational exercises. “For the last three years, the Library of Virginia has been proud to partner with Verizon to keep hundreds of thousands of children and teens from across Virginia engaged and inspired. Through programs with their local public libraries, Virginia’s youth are learning better reading and study skills, helping them to be better prepared for school and for a bright future. We are grateful to Verizon for helping to make that happen,” said Dr. Sandra Treadway, Librarian of Virginia.



Verizon Employees in Ashburn Participate in Walk for Hope

As part of a program to raise awareness about Domestic Violence Awareness Month, more than 200 Verizon employees participated in a Walk for Hope at the company’s Ashburn campus on October 23. The Walk for Hope is one of a series of events that took place at all 45 Verizon’s Health and Wellness Centers across the country to promote awareness and support victims of domestic violence during the month of October. As a first-time event in the Ashburn location, the employees “walked the talk” by traversing Verizon’s 1.5-mile Health and Wellness Center walk path. In addition, many employees donated new and used clothing items that Verizon will present to the Loudoun Abused Women’s Shelter, a community nonprofit serving victims of domestic violence. To learn more about the Shelter’s work, visit



Verizon, Virginia's First Lady Celebrate International Literacy Day

Through a recent two-year $250,000 Verizon Foundation grant, the Virginia Literacy Foundation will work to strengthen literacy programs in largely rural and underserved areas in Virginia by providing technical assistance, training and program improvement grants. Virginia First lady Maureen McDonnell attended a special presentation with former Virginia Literacy Foundation Founder and Chair (and former First Lady) Jeannie Baliles, Verizon Virginia Regional Vice President B. Keith Fulton and other program supporters.



Arlington Kids Read’s Second Community Festival Celebrates Literacy and Hispanic Heritage Month

On September 29th, The Reading Connection (TRC), one of Verizon’s education community partners, brought together more than 120 children and families for the second community reading festival as part of the Arlington Kids Read campaign. Held at the Patrick Henry Elementary School, this literacy event also celebrated Hispanic Heritage Month with bilingual read-alouds, book-related crafts and great snacks from Arlington's Latin American restaurants and bakeries. Several Arlington area leaders attended the community festival and read to the children. With the generous support of Verizon, Arlington Kids Read has served over 500 children through the community reading festivals, a community-wide read-a-thon, and a summer reading program. Arlington Kids Read is helping to build a love of reading for families in Arlington. To learn more about TRC and the community reading festival, visit