Customer Service Careers

02.24.2016

Enterprise sales representatives share what they love most about their jobs at Verizon.

Verizon office spaces
01.28.2016

Verizon offers a variety of work environments, whose functions cover research and development, customer support, human resources and more.

Top 5 perks of working at the Franklin call center
11.17.2015

Verizon call center representatives highlight workplace amenities and how they make a difference in their careers and lives.

Verizon's Bilingual Ambassadors
08.27.2015

Our bilingual sales and service reps connect with customers using a variety of languages.

A New Option Arrives With Verizon Spanish Chat
08.24.2015

Verizon introduces a new online customer support service for Spanish preferred customers

9 Surprising Careers at Verizon
07.09.2015

Speech scientist. Machine learning data scientist. Consumer intelligence analyst.

Choosing a Career as a Technical Support Specialist
06.18.2015

Two technical support specialists from Verizon share what it’s like to work in this role and why it was the right career choice for them.

You Can't Handle A Career In Customer Service
05.26.2015

We’re looking for more than a few good reps for our customer service positions, and they can be hard to find. Do you have the special skillset we need?

Secrets From a Customer Service Recruiter | Verizon Careers
05.12.2015

Our talent acquisition team is always on the lookout for fresh recruits. And we’ve uncovered some recruiting secrets that’ll help you stand out when pursuing a successful customer service career with us. Learn what makes a great candidate and how you can impress us with your multitasking skills.

04.27.2015

To build new technologies your frontline employees will use and trust — tools that will actually improve the customer experience — you need to ask for their feedback at every stage of development.