12.16.2014Personal Tech

Marriott International First to Deploy New Unified Communications Hospitality Solution From Verizon Enterprise Solutions

Media contacts 
Maria Montenegro
T. 773-458-2161
Verizon Hospitality Communications Express Offers a Fully Managed, Cloud-Hosted Voice Solution; Reduces Need for Onsite IT Support
Marriott International logo

BASKING RIDGE, N.J. – Verizon Enterprise Solutions today announced that Marriott International Inc. has signed a multiyear agreement to deploy Verizon Hospitality Communications Express, which will help the premier hospitality brand fulfill its mission to provide a convenient and state-of-the-art experience to its hotel guests and employees.

Marriott is the first in the hospitality industry to deploy Verizon’s new Unified Communications business solution designed specifically to meet the unique demands of the industry. Under the terms of the agreement, Verizon will become a strategic technology provider to the hospitality giant, which manages and operates hotel properties throughout the world.

Marriott properties will benefit from a fully managed cloud-hosted enterprise voice solution that reduces the need for onsite hardware and IT support; offers an easy replacement for aging PBX systems; seamless integration with hotel property management systems (PMS software); feature-rich UC functionality; low capital-outlay costs; and Verizon 4G LTE wireless failover for business continuity.

“Whether traveling for business or leisure, our guests have high expectations when they stay at our properties,” said Steve Bearden, director of IT for voice, mobility and unified communications for Marriott International. “Verizon’s innovative cloud technology solutions, world-class network quality and expansive global capabilities make them an ideally suited business partner as we continually strive to reduce costs and improve efficiencies by moving our technology to the cloud. This solution brings productive collaboration tools to our employees and gives Marriott new technology that will improve overall guest service.”

Michele Dupre, vice president of retail and hospitality with Verizon Enterprise Solutions, said: “We are proud to be partnering with Marriott International to help streamline hotel operations and improve the customer experience. We’ve built our business on helping organizations across all industries, including hospitality, embrace innovative technologies that deliver efficiencies and create new opportunities such as the operating model that will result from implementing Hospitality Communications Express.”

Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions and a full range of global wholesale offerings – provided over the company’s secure mobility, cloud, strategic networking and advanced communications platforms – Verizon helps open new opportunities around the world for innovation, investment and business transformation. Visit www.verizonenterprise.com to learn more.