November 16, 1995
NYNEX CONTACT: Media Relations,
NYNEX Mobilizes Repair Crews in Central New York
SYRACUSE, NY -- NYNEX announced today it has mobilized additional
repair crews to deal with unusually high levels of service troubles in
Central New York and Southern Tier service areas as a result of storm
damage in the regions.
Additional repair crews are being sent into the hardest hit areas,
Susan Kennedy, NYNEX vice president and general manager for Central
New York, and forces are being focused on getting service back
customers affected by the storm. Repair crews in areas with fewer
troubles are being diverted to those regions hardest hit by the
This means about 150 technicians devoted to new construction have
reassigned to repair duties, as have those technicians handling
order installations, bringing the repair workforce to a total
"Our main concern right now is restoring service," Kennedy
we want our customers to know that every step is being taken to
them back on line."
Kennedy added that those customers who may not have already reported
problems, should call the 24-hour repair line -- 890-6611 for
residential customers and 890-7711 for business customers.
Reports of trouble are running significantly above normal levels,
Kennedy said, and crews will continue to work extended hours
throughout the weekend to attack the problems. NYNEXs goal is
trouble levels back to normal by Monday throughout the Central
NYNEX is a global communications and media company that provides
a full range of services in the northeastern United States and
high-growth markets around the world, including the United Kingdom,
Thailand, Gibraltar, Greece, Indonesia, the Philippines, Poland,
Slovakia and the Czech Republic.
The Corporation is a leader in the telecommunications, wireless communications,
cable television, directory publishing
and entertainment and information services.
FAX copies of recent NYNEX news releases are available free of charge, 24
a day. Call 1-800-331-1214 and an automated system will provide