December 12, 1995
NYNEX CONTACT: Media Relations,
NYNEX Plans Some One Million Lines ISDN Deployment By Year 2000
NYNEX Nears Two, Multi-Year Agreements for ISDN Hardware and
NEW YORK -- NYNEX announced today the company is near final agreement
with Northern Telecom (Nortel) and completing negotiations with
AT&T Network Systems for ISDN (Integrated Services Digital
Network) hardware and software. Once finalized these multi-year
arrangements would be valued at several hundred million dollars
and include the deployment of some one million lines over the
next five years.
This is a significant step toward making NYNEX's entire network
ISDN capable by 1997 and represents NYNEX's ongoing commitment
to provide its customers with state-of-the-art telecommunications
Under the terms of these agreements, Nortel and AT&T Network
Systems would provide ISDN hardware and software equipment in
NYNEX central offices, as well as in remote switches. As a result,
ISDN provisioning will be faster, simpler and for many NYNEX customers,
even cheaper and more widely available than it is right now.
"The demand for ISDN has been growing exponentially. In
fact, in New York State there has been a 100 percent increase
in demand year over year since 1992," says Roy Ray, director--switched
services, ISDN Product Management. "These arrangements are
just part of a number of initiatives NYNEX has taken recently
to serve our customers better and position us to face imminent
In gearing up for the increased demand this year, NYNEX has:
- Implemented a 1-800-GET-ISDN number, which provides customers
with immediate pricing, availability and application information,
averaging 150 calls a day throughout the region.
- Opened an ISDN center in New York that provides a single point
of contact for ISDN orders and maintenance, similar to the one
that already exists in Boston for the New England states.
- Joined with other regional phone companies and customer premise
equipment providers to develop standardized order codes to simplify
the ordering process for ISDN.
- Dedicated significant resources to training customer service
representatives in ISDN order-taking as well as answering applications
questions. Each NYNEX business office has ISDN specialists, who
can handle even the most complicated ISDN orders.
- Focused on the ISDN residence market by forming a task force
that will concentrate on developing applications geared toward
- Announced two initiatives that utilize ISDN for full-color,
face-to-face videoconferencing kiosks with Nobody Beats the Wiz
electronics stores and Aegis Technologies, which focuses on the
banking and financial services industries.
ISDN is a telecommunications technology that allows high-speed,
simultaneous transmission of integrated voice, data, images and
video over a single telephone line. Customers can use ISDN for
teleconferencing, document sharing, telecommuting and faster access
to the Internet. Virtual ISDN means NYNEX reroutes ISDN service
from a central office equipped with ISDN to one that is not.
Virtual ISDN is a more expensive and complex serving arrangement
than local ISDN. When the terms of these agreements are met,
all NYNEX customers will be served on a local basis.
NYNEX is a global communications and media company that provides
a full range of services in the northeastern United States and
high-growth markets around the world, including the United Kingdom,
Thailand, Gibraltar, Greece, Indonesia, the Philippines, Poland,
Slovakia and the Czech Republic.
The Corporation is a leader in the telecommunications, wireless communications,
cable television, directory publishing
and entertainment and information services.
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