Verizon Business Adds Advanced Features to Its Conferencing Services to Improve Collaboration

BASKING RIDGE, N.J. - Verizon Business today announced a variety of advanced features for its net and audio conferencing services that will make them easier to use, enhance collaboration and strengthen information security.

The advanced features include:

  • Integrating Verizon Conferencing with Microsoft Office Live Communications Server 2005 to enable users to initiate an immediate audio or net conference.
  • Integrating Verizon Audio Conferencing with Verizon Customized Net Conference to give users more control over their conferences.
  • New administrative features -- Event Registration, Administrative Tool and enhancements to Web RSVP -- to allow business and government customers to collaborate more quickly and increase the security and management of their conferencing structure.

Separately, Verizon Business and Microsoft today announced the results of a groundbreaking Frost & Sullivan research study sponsored by the two companies. "Meetings Around the World: The Impact of Collaboration on Business Performance" determined that collaboration -- defined as an interaction between culture and technology such as audio and net conferencing, e-mail and instant messaging - is a key driver of business performance. For more information, visit: http://newscenter2.verizon.com/kit/collaboration/.

"It's very powerful to see just how much collaboration can impact a company's overall performance," said Nancy Gofus, senior vice president of product management for Verizon Business. "By more closely integrating how our services work together with a sharp focus on security, Verizon Business continues to advance our conferencing and collaboration services to make teamwork more simple and effective for our customers."

With the integration of Verizon Conferencing with Microsoft Office Live Communications Server 2005, customers can use the click-to-conference capability through Microsoft Office Communicator to initiate an immediate audio conference, net conference or both.

In addition, through the integration of Verizon Audio Conferencing with Verizon Customized Net Conference, powered by Microsoft Office Live Meeting, participants can join an audio conference initiated directly from the net conference with a dial-out feature to gather participants to a meeting. It also gives leaders more control over conference calls - including the power to mute, disconnect or monitor attendance for an audio conference or the audio portion of a net conference.

Enhanced Web RSVP and Event Registration allow participants to conveniently and quickly reply to invitations for meetings and other events. Both tools give leaders more command and control of their meetings, enabling them to request qualifying information of participants, provide automatic reminders and provide branding tailored for each conference. Event Registration is available for Customized Net Conference. Enhanced Web RSVP, which is available for all Verizon Conferencing products and services, provides more tools for conference leaders than the earlier version, including providing automatic, customized reminders and the ability to ask qualifying questions of participants. Both features can be accessed 24 hours a day, seven days a week.

The new Administrative Tool is designed to help customers increase security and management of their enterprise conferencing structure. Customers can designate administrators to manage employee conferencing accounts via the Internet. The administrators can create new users, or edit or delete them; create logins for new and existing users; schedule Instant Meeting, Instant Net and Instant Video Subscriptions; schedule audio and net conferences; choose who will receive e-mail confirmations; and download and print user reports.

The tool also provides added security by enabling administrators to keep their employee databases current so that if an employee leaves a company, that employee will be deleted from the user database and prevented from accessing company's conferencing account.

Verizon Business is one of the world's largest providers of conferencing services and assists organizations worldwide to meet more productively without the time and costs associated with business travel. The company offers the convenience of one-stop shopping and customized products and services, including audio, video and net conferencing, webcasting, pre-meeting and post-meeting support tools and equipment sales and support.

About Verizon Business

Verizon Business, a unit of Verizon Communications (NYSE: VZ), is a leading provider of advanced communications and information technology (IT) solutions to large business and government customers worldwide. Combining unsurpassed global network reach with advanced technology and professional service capabilities, Verizon Business delivers innovative and seamless business solutions to customers around the world. For more information, visit www.verizonbusiness.com.