CHARLESTON, W.Va. - Before you shutter the windows and head down the highway for home this season, call Verizon to temporarily suspend your phone and High Speed Internet service at your summer residence. Verizon will deactivate the phone and High Speed Internet services, but leave them in place, ready to be turned back on within six months with minimal to no cost with this special offer.
"For a one-time charge of $18, customers in West Virginia can suspend their phone service and receive a $8 per month promotional credit toward their bill while they're away, which in most cases will result in no monthly charge for the suspension service," said Wesley Chin, product manager for Verizon. In addition, the monthly fee for suspension of Verizon High Speed Internet in West Virginia is being waived for up to six months.
Customers can call their local business office at the number on their bill to request the temporary deferrals. Once customers inform Verizon of their departure and return dates, service restoration will be automatic for voice and Internet services. Plus, customers have the added convenience of keeping their phone number while they're away.
"This new offer is a reminder to our customers of how important they are to us, even if they only use the services we offer for part of the year," Chin said. "We're giving them a painless way to stay connected to the best, most reliable voice and data network in the nation."
Verizon has earned numerous awards this year for offering the best in calling and Internet services at a great value. And Verizon is the only company of its kind delivering the benefits of the most advanced all-digital, all-fiber-optic network all the way to customers in areas where the company's FiOS services are available. At the same time, Verizon's traditional copper network offers reliability and High Speed Internet access that - unlike cable TV Internet services -- is not shared by other customers, assuring better speed performance during busy hours.
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving more than 62 million customers nationwide. Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network. A Dow 30 company, Verizon has a diverse workforce of more than 238,000 and last year generated consolidated operating revenues of more than $88 billion. For more information, visit www.verizon.com.