Verizon Invests $553,000 To Better Serve Irvington, N.J. Customers

IRVINGTON, N.J. - Verizon customers in Irvington, Essex County, now have improved communications as the result of a $553,000 investment in new power systems the company recently made in its call-switching center here. This advanced equipment enables Verizon to provide critical telecommunications services in the event of commercial power disruption, such as those that recently occurred during Hurricane Isabel and the Northeast blackout.

The improved power systems installed in Verizon's Irvington facility also allow technicians to more efficiently monitor the systems' operation and diagnose network power problems, and support high-speed, high-capacity services for business and DSL (digital subscriber line) Internet service.

"Verizon's investment in power systems is critical to supplying dial tone and other customer services in an emergency," said Dennis Bone, president of Verizon New Jersey. "During the recent hurricane and blackout, all of Verizon's New Jersey call-switching centers converted automatically to our backup power systems. As a result, our customers' phones kept working."

In addition to the Irvington project, Verizon continues to install fiber-optic cable and other advanced telecommunications equipment throughout the Garden State. At the end of 2002, the company had deployed 1.69 million fiber miles in New Jersey, enough to circle the earth more than 65 times.

"Verizon is the only telecommunications company in New Jersey committed to substantial levels of investment in information-age technology," Bone said. "Last year we invested more than $740 million. That is more than $2 million dollars a day that helps to jump-start New Jersey's economic engine and deliver information technology to consumers, entrepreneurs and competitors who use our network."

The company also invests in advanced technology to help conserve energy, reduce greenhouse gas emissions, and increase the security and reliability of Verizon's telecommunications network from Weehawken to Wildwood. Verizon is working with the New Jersey Department of Environmental Protection and the New Jersey Board of Public Utilities to save energy and protect the environment.

"Our investment in the Verizon network is a clear expression of confidence in New Jersey at a time when capital commitments to foster economic growth, improve education and attract new businesses are more important than ever," Bone said.

In addition to deploying the latest technology, Verizon has spent tens of millions of dollars to open New Jersey's local telephone market to competition.

"Verizon has a long history of investment in this state and service to our customers and communities," Bone said. "We will continue to play a vital role in New Jersey's future, just as we have for more than a century."

A Fortune 10 company, Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services, with approximately $67 billion in revenues and 221,000 employees. Verizon companies are the largest providers of wireline and wireless communications in the United States, with 137.6 million access line equivalents and 34.6 million Verizon Wireless customers. Verizon is the third largest long-distance carrier for U.S. consumers, with 14.6 million long-distance lines. The company is also the largest directory publisher in the world, as measured by directory titles and circulation. Verizon's international presence includes wireline and wireless communications operations and investments, primarily in the Americas and Europe. For more information, visit www.verizon.com.