NEW YORK - Verizon today launched two Web portals for its Chinese and Korean-speaking customers so they can get information in their languages about the company's high-speed FiOS Internet services. Chinese-speaking customers can visit www.verizon.com/FiOS/Chinese and Korean-speaking customers can visit www.verizon.com/FiOS/Korean to see if they qualify for Verizon's fiber-optic Internet connection, which leaves the cable companies in the dust.
"We are proud and excited to provide in-language FiOS Web sites for our Chinese and Korean-speaking customers," said Jeff McFarland, director of multicultural marketing at Verizon. "At Verizon, we strive to provide a richer, deeper and broader online experience for our customers by ensuring that everyone can easily access information to learn about our fiber-optic network and FiOS services, in their preferred language."
Clare Fang, group manager of Asian marketing for Verizon, said, "Our Korean and Chinese FiOS Web sites are truly unique. This was an intentional effort in design and content to take a step beyond just translating the Web sites. We want to provide information that is relevant to our Asian customers, whether that is how FiOS provides better quality and speed for connecting with their family and friends overseas, or how FiOS can help their children do school research more efficiently."
Chinese-speaking customers have the option to read traditional or simplified Chinese characters on the FiOS Internet Services Web site.
Verizon FiOS offers a variety of connection speeds, ranging from up to 5 Mbps (megabits per second) downstream and 2 Mbps upstream to up to 30 Mbps downstream and 5 Mbps upstream, with prices starting as low as $34.95 per month. The new Chinese and Korean language Web sites provide specific information about what packages and pricing are available at a customer's location.
All Verizon FiOS Internet packages include free installation for a customer's primary computer, wireless router, 24/7 live technical support, choice of Verizon Yahoo! or MSN Premium service, 30-day money-back guarantee, 9 e-mail accounts, and access to a variety of video, music, games and other entertainment services through Verizon's Broadband Beat online entertainment center.
Verizon offers FiOS Internet and, in more and more areas, FiOS TV services over the company's fiber-to-the-premises (FTTP) network - the only network that currently brings fiber-optic technology directly to homes and businesses on a widespread scale. The company is currently building its FTTP network in more than half of the states where it offers landline communications services.
Over the years, Verizon has been a strong supporter of the Asian communities around the country, by providing customer service assistance in Mandarin, Cantonese and Korean. The company has sponsored several Asian events on the East and West coasts. The sponsored events include the annual Asian Pacific American Heritage Festival and the first-ever V-Clip National Competition at the New York Asian American International Film Festival (AAIFF), produced by Asian CineVision (ACV). For more information and details about the V-Clip competition, visit www.asiancinevision.org. For more information about FiOS Internet Services in Chinese, visit www.verizon.com/FiOS/Chinese , and in Korean visit www.verizon.com/FiOS/Korean. Chinese-speaking customers can learn about Verizon DSL by visiting www.verizon.com/chinese.
Verizon Communications Inc. (NYSE:VZ), a Dow 30 company, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving 53 million customers nationwide. Verizon Business operates one of the most expansive wholly-owned global IP networks. Verizon Telecom is deploying the nation's most advanced fiber-optic network to deliver the benefits of converged communications, information and entertainment services to customers. Based in New York, Verizon has a diverse workforce of more than 250,000 and generates annual consolidated operating revenues of approximately $90 billion. For more information, visit www.verizon.com.