Verizon Learning Systems Recognized by Leading Research Firm for Best Practices in E-Learning

CAMBRIDGE, Mass. - Verizon Learning Systems, a part of Verizon Communications, the national telecommunications company formed with the merger of GTE and Bell Atlantic, was recently recognized as one of the top ten e-learning organizations, according to a worldwide benchmarking study of best practices from e-learning research leader brandon-hall.com. Verizon Learning Systems' (formerly GTE Learning Systems) rank was based on an intensive four-month study rating quality, quantity and business impact of e-learning in the organization. Verizon Learning Systems provides instructionally sound and visually engaging e-learning custom courses and learning solutions on technically complex topics to its client organizations.

The Verizon Learning Systems organization will be highlighted in E-Learning Across the Enterprise: The Benchmarking Study of Best Practices, a first-of-its-kind research report written by Brandon Hall, Ph.D., an independent e-learning expert and analyst, and sponsored by Cisco, Eastman Kodak, IBM, Miller Brewing, Motorola University and NCR. Other organizations recognized in the study include Air Canada, Cisco, Dell, Ernst & Young, IBM, Rockwell Collins, Shell (Holland), Unipart (U.K.), the U.S. Navy, and the U.S. Internal Revenue Service.

"Verizon Learning Systems excels in the ability to portray complex technical information to salespeople, partners, customers, and employees in an easy-to-understand and engaging way, while ensuring instructional integrity." said Carol Sabia, director, Verizon Learning Systems. "We are committed to delivering the best e-learning solutions for improving organizational performance in high tech companies by providing effective training programs that are flexible, responsive to customers' needs, and engage the learner through the use of creative graphics and multimedia."

Verizon Learning Systems' participation in the benchmarking study opens the door to shared knowledge and experience, allowing other organizations to learn from and incorporate established e-learning best practices, says Hall.

About the study

A call for nominations reached nearly 80,000 training professionals. Organizations were chosen based on an intensive, four-month study covering: 1) quality factors such as collaboration among learners, online assessment, community building, strategic enterprise-wide approach, online competency management, instructional design and use of live e-learning tools, blending of live and online learning; 2) quantity factors such as percentage of total courses offered online, percentage of employees taking online courses and percentage of total training budgets spent on e-learning; and 3) business impact of e-learning programs, including return on investment and the measures of effectiveness. A complementary executive summary of the research is available at http://www.brandon-hall.com.

About Learning Systems

With over 30 year's experience in technology-based solutions in education and training, Verizon Learning Systems provides e-learning solutions for internal and external customers. The Verizon Learning Systems' team has extensive experience in instructional design, program management, programming, graphics, and media design and delivery. Verizon Learning Systems is part of Verizon Technology Corporation, a wholly-owned subsidiary of Verizon Communications. For more information call Verizon Learning Systems toll free at 1-877-884-8936 or visit the Web site http://www.gte.com/learningsystems.

About brandon-hall.com

brandon-hall.com provides independent expertise, research and advisory services to help organizations make the right decisions about technology for learning. Other publications available from brandon-hall.com include the Web-Based Training Cookbook, The Cost of E-Learning Packaged Courses and Return on Investment and Multimedia Training. With more than 20 years of experience in research, writing, advising and presenting in corporate training, he is the lead researcher for brandon-hall.com and editor of Technology for Learning newsletter. Hall earned a doctorate in educational psychology, and has served on the faculty of San Francisco State University's Multimedia Studies Program.

Editor's Note:
If you are interested in receiving a copy of the study for review, please email Shelli Lissick at shelli@brandon-hall.com or call 952-997-4391.

Verizon Communications

Verizon Communications (NYSE:VZ), formed by the merger of Bell Atlantic and GTE, is one of the world's leading providers of communications services. Verizon companies are the largest providers of wireline and wireless communications in the United States, with more than 100 million access line equivalents and 25.6 million wireless customers. A Fortune 10 company with more than 260,000 employees and approximately $60 billion in 1999 revenues, Verizon's global presence extends to 40 countries in the Americas, Europe, Asia and the Pacific. For more information on Verizon, visit www.verizon.com .