NEW YORK - Verizon LiveSource now provides directory assistance services to MetroPCS, the largest flat-rate, no-contract wireless carrier in the United States.
LiveSource recently won a multiyear, multimillion-dollar contract to provide directory assistance to MetroPCS customers nationwide.
"At Verizon, we're committed to excellence and providing our customers with top-quality service that adds value to their business," said Kitty C. Linder, president of Verizon LiveSource. "As the industry's No. 1 provider of directory assistance service, our wholesale group gives customers the added edge they need to do business in this competitive environment. We are thrilled to work with MetroPCS and assist with its business needs."
Under the contract, LiveSource offers directory assistance service - providing the industry's most advanced information services, including call completion, reverse lookup, movie and restaurant listings, weather forecasts, sports updates, Spanish language service, business category searches, and text messaging. With text messaging, once a listing is provided, it can be forwarded as a text message to a wireless handset.
Verizon now supports more than 40 percent of the U.S. wireless market with directory assistance services and is the largest operator-services supplier in the country.
Verizon LiveSource is the nations' leading directory assistance provider, employing thousands of operators at call centers across the country and internationally. LiveSource serves not only Verizon landline customers but also nearly half the wireless industry, where innovative services like text messages with listings forwarded to wireless handsets and directory assistance in Spanish continue to make 411 a vital communications tool.
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving more than 67 million customers nationwide. Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network. A Dow 30 company, Verizon employed a diverse workforce of approximately 232,000 as of the end of the first quarter 2008 and last year generated consolidated operating revenues of $93.5 billion. For more information, visit www.verizon.com.