08.25.2008

Verizon Makes Digital Television Upgrade Easy for FiOS TV Customers in Texas

IRVING, Texas - With the federal mandate to phase out analog television broadcasts approaching in early 2009, many consumers remain uncertain of what the change means for them.  However, Verizon FiOS TV customers are ahead of the game.  Verizon FiOS TV is already all-digital, so for most customers there will be no change.  At the same time, Verizon is making other changes, and it is taking steps to ensure that customers are not confused by the phaseout of analog broadcasts.


Verizon is  phasing out a small number of duplicate analog channels on the FiOS TV service so all customers will enjoy better-quality, all-digital viewing experiences on every set in their homes.  Until now, Verizon has provided these duplicate channels to allow digital subscribers to view some limited programming in an analog format without using a set-top box.


The company also has a small number of customers who subscribe to a service that solely offers these duplicate analog channels.  Verizon will make the digital transition easy for these customers by providing them with a free digital adapter.


"As we phase out our local analog simulcasts this year, we want to make sure that our small number of affected customers can continue receiving this programming on sets they are using without a set-top box," said Trinidad Aguirre, Verizon's senior vice president and general manager for the Central region.  "We're reaching out to those customers now to help them get their free digital adapter from us so they can enjoy high-quality digital programming on every set in their home."


Customers also may choose to upgrade to a set-top box that lets them see more programming, including high-definition channels, and enables full-featured, interactive services, like extensive video-on-demand programming and Verizon's innovative interactive media guide.


Verizon is phasing out the analog channels on a regional basis.  FiOS TV customers in Texas will see the transition starting Sept. 22.  Customers have been notified well in advance by letters, e-mails and phone calls from Verizon.  The company also has set up a dedicated Web site, www.verizon.com/godigital, to provide answers to common questions about all-digital service.


Advantages of Upgrading to FiOS TV


TV fans who either do not receive all-digital programming from their TV service provider, or who receive only over-the-air broadcasts without a cable or satellite connection, should consider switching to FiOS TV.


"FiOS TV makes any TV look incredible - even analog sets," said Aguirre  "The change broadcasters are making to digital signals doesn't mean you need a new TV, but now is a good time to consider the network you're using.  When you subscribe to FiOS TV, you will know that you made a smart decision as you begin to receive superior quality, all-digital programming delivered over the nation's most advanced fiber-optic network straight to your home."


Verizon's fiber network delivers amazingly sharp pictures and sound, and has the capacity to transmit a wide array of high-definition programming that is so clear and intense it seems to leap from the TV screen.  Verizon's FiOS TV delivers more than 400 all-digital channels, including a growing number of high-definition (HD) channels, and access to more than 11,000 video-on-demand (VOD) titles, 70 percent of which are free.  The VOD library also now includes an increasing number of high-definition titles, with plans for 1,000 HD VOD titles by year-end.


Verizon also offers innovative features not available from other providers, such as Home Media DVR (digital video recorder) and FiOS TV Widgets that give instant access to information like local weather and traffic conditions.  Home Media DVR has a multi-room DVR feature enabling up to three simultaneous viewings of recorded programs on different television sets without requiring customers to set up a complex home network or buy extra equipment.  Customers also can access photos and music on their PCs and play them on their TV. 


The value of FiOS TV extends to the installation and customer support.  Specially trained Verizon technicians will install the service and demonstrate FiOS TV features and services.


Consumers can check online at www.verizon.com/fiostv to learn more. Customers can also call their local Verizon sales office or 888-438-3467.


Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, serving nearly 69 million customers nationwide.  Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network.  A Dow 30 company, Verizon employs a diverse workforce of more than 228,600 and last year generated consolidated operating revenues of $93.5 billion.  For more information, visit www.verizon.com.


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