08.22.2001

Verizon Wireless Introduces Calling Features Designed to Help Customers Manage Their Accounts


Verizon Wireless Introduces Calling Features Designed to Help Customers Manage Their Accounts

#BAL and #MIN Available to Customers at No Charge

August 22, 2001

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BELLEVUE, WA

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Now, customers of Verizon Wireless, the nation's largest wireless provider, have the ability to manage their account with the simple touch of a few buttons. By dialing #BAL and then SEND from their wireless phone, customers can quickly access their account balance and the date that payment is due. Or, by dialing #MIN and then SEND, they can receive an estimate of the number of peak and off-peak local airtime minutes used since their last bill. These calls are free of airtime charges and can be dialed as often as desired.

"These new automatic functions are designed to help our customers make the best use of their service plan and to take the guesswork out of managing their allotted minutes," said Kelley Kurtzman, Pacific Northwest Regional President for Verizon Wireless. "Having 24-hour fingertip access to the number of minutes you have left on your monthly plan can help maximize the usefulness of your wireless phone while removing any worry about exceeding your allotted minutes," she added.

These features are available to all Verizon Wireless customers, free of charge, in Oregon and Washington. For further details, visit your local Verizon Wireless retail location.


About Verizon Wireless

Verizon Wireless is the largest wireless communications provider in the U.S. with more than 28 million wireless voice and data customers. The coast-to-coast wireless provider was formed by the combination of the U.S. wireless businesses of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD), including Bell Atlantic Mobile, AirTouch Cellular, GTE Wireless and PrimeCo Personal Communications. Verizon Wireless has a footprint covering more than 90 percent of the U.S. population, 49 of the top 50 and 97 of the top 100 U.S. markets. The company, headquartered in Bedminster, NJ, is 40,000 employees strong. Reporters and editors can find more information about the company on the Web at http://www.verizonwireless.com.