'Virtual' Communications Services Available to Displaced New York Businesses

New York businesses displaced by the terrorist attacks on Sept. 11 now can take advantage of free, Internet-based communications tools available through a special Verizon Web site created to help businesses in temporary locations until they return to Lower Manhattan or relocate permanently.

Businesses temporarily located in a hotel, someone's apartment or a temporary office can stay open for business as long as they have an Internet connection.  By using several "virtual office" products, businesses can conduct meetings, create and share documents, collaborate on projects, and send voice and text messages simultaneously to several recipients.

"The Web is a universal access vehicle and many great tools are available to displaced businesses," said Judy Spitz, senior vice president of e-business for Verizon.  "We've invited companies to work with our customers at low or no cost to provide 'virtual office' tools during their recovery."

To find descriptions of the new tools and how to access them, customers can go to the Verizon Web site at www22.verizon.com/verizonsupport/business/center, then click on "Virtual Office Services."  The services include:

  • Web conferencing services allow customers to conduct meetings in real time over the Web.  Participants can show presentations and other documents, hold chat sessions, share documents, send files to each other and provide interactive demonstrations. Services offered are PlaceWare Web Conferencing Services from PlaceWare, Inc., and WebEx Meeting Center Services from WebEx Communications, Inc.
  • Outbound messaging services from EnvoyWorldWide allow companies to send text or voice messages, updates, notifications and alerts instantly, simultaneously and personally.  The messages can be delivered to wired and wireless devices including telephones, fax machines, e-mail, pagers and cell phones - however customers and partners prefer to receive them.
  • Virtual office services allow people who are in different locations to create a "virtual workplace" online.  With eRooms from eRoomTechnology, employees can discuss and edit documents in real time, resolve issues via online discussions and track progress of their projects.  ERooms are ideal for complex projects that require ongoing collaboration between customers, suppliers and business partners.

Verizon and uReach Technologies also are offering an innovative business communications tool called Unified Communications Service to New York business customers.  The service, announced Sept. 28, enables customers to set up a communications hub in minutes, at any location, providing access to voice mail, e-mail, faxes and computer files.

Customers who sign up for Verizon Unified Communications by Oct. 31 will receive the first month free.  Initially, orders must be placed online at www.verizon-ucs.com.

Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services.  Verizon companies are the largest providers of wireline and wireless communications in the United States, with more than 125 million access line equivalents and more than 28 million wireless customers.  Verizon is also the largest directory publisher in the world.  A Fortune 10 company with about 260,000 employees and more than $65 billion in annual revenues, Verizon's global presence extends to 40 countries in the Americas, Europe, Asia and the Pacific. For more information on Verizon, visit www.verizon.com.