At Verizon we understand that unwanted robocalls can be a bother, and we stop many robocalls before they reach consumers. We monitor our networks to detect spikes in suspicious calls, and then work with law enforcement and with other communications companies to shut down illegal robocallers. We are working with our industry to develop new technologies to stop robocalls, and consumers have a number of third-party applications and services to choose from to block such calls:
- Verizon Wireline customers also have options including “anonymous call block” and others that stop unwanted calls. There’s also a good primer on “what is a robocall” on the Verizon website.
- A quick search of Google Play and the App Store shows dozens of free call-blocking apps from a wide variety of developers. CTIA has compiled a list of apps for all operating systems here.
- Verizon Wireless has long offered spam controls for free to customers that want to sign up, and has worked with others in the industry on spam reporting and other tools to stop unwanted calls.
- Customers can go to the National Do Not Call Registry at DoNotCall.gov and register their phone number(s) or report any spam/robocalls in the same place.