SCHAUMBURG, IL — Verizon Wireless has installed two new cell sites in Kane County that expand network coverage and increase capacity, enabling more customers to use their wireless phones concurrently to make calls, send and receive TXT and Picture Messages, and download games and ring tones while enjoying clearer reception and fewer dropped calls.
The new cell sites improve Verizon Wireless' voice and data network in the following areas:
- In Elgin, at Silver Glen Road and Corron Road, and north to Bowes Road, south to Burlington Road, east to Stevens Road and west to Dittman Road;
- In the St. Charles area, at North Avenue and La Fox Road, and north to Burlington Road, south to state Route 38, east to Burr Road and west to Campton Park.
"This network enhancement reflects our ongoing commitment to meet the growing needs of our customers and to provide them with the reliable, high quality service they expect from Verizon Wireless," said T.J. Fox, presidentIllinois/Wisconsin Region, Verizon Wireless.
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry. During the fourth quarter of 2005, only 1.2 percent of its customers disconnected their service, which is well below the industry average.
"The value we offer our customers is closely tied to our industry-leading customer retention," Fox said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."
The new cell sites in Kane County are part of Verizon Wireless' continuous effort to expand coverage, increase capacity and enhance the quality of its wireless voice and data network in Illinois and across the country. Verizon Wireless has invested $30 billion in the last six years-$5 billion on average every year since the company was formed-to increase the coverage and capacity of its national network and to add new services. More than $151 million of this investment was spent in Illinois in 2005.
About Verizon WirelessVerizon Wireless owns and operates the nation's most reliable wireless network, serving 51.3 million voice and data customers. Headquartered in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To receive broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####