ROCHESTER, NY — Verizon Wireless will host a Job Fair on Tuesday, July 11, 2006 from 11 am - 6 pm at the Crowne Plaza Hotel (70 State Street, Rochester) to meet with customer service representative applicants in support of its continuing call center expansion. The Henrietta call center on Calkins Road employs nearly 900 customer service professionals and is hiring 75 additional employees. The company cites strong customer growth and the availability of a skilled local talent pool as the main drivers of the call center's continuing growth.
The Job Fair will provide an opportunity for potential applicants to meet with current representatives, learn more about the call center, and to be interviewed or scheduled for an interview at a later date.
The new positions will offer highly competitive salaries and benefits, including health care coverage that begins on the first day of employment, participation in the company's 401(k) program (including a dollar-for-dollar company match up to 6% of the employee's contribution), profit sharing, tuition reimbursement for continuing education, annual bonuses, and long-term incentive plans. Employees can also take advantage of numerous opportunities for career advancement. In addition, Verizon Wireless offers an exciting work environment and was recently named one of Working Mother magazine's "100 Best Companies for Working Mothers" for the fifth consecutive year, has been named by Health magazine as one of 10 U.S. employers to best help women balance their professional and personal responsibilities, and has been named one of the nation's top 100 companies by Training magazine for its continued commitment to employee development in each of the last five years.
Employees participate in a comprehensive, ongoing training program to prepare to serve customers in their new jobs. Intensive training lasts from four to six weeks depending on the specific role of the employee, with the goal of each customer service employee taking 6-8 hours of additional training every month. The continuous focus on training and customer satisfaction helps prepare these employees to provide Verizon Wireless customers with exceptional customer service.
Verizon Wireless now serves more than 53 million customers nationwide and is the nation's wireless leader in customer loyalty, based on customer retention and turnover rates announced publicly by the largest wireless providers.
To apply online, visit the Verizon Wireless website at www.verizonwireless.com/careers. Or call 1-800-575-4473 (HIRE).
About Verizon WirelessVerizon Wireless owns and operates the nation's most reliable wireless network, serving 53 million voice and data customers. Headquartered in Basking Ridge, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####