TAMPA, FL — Verizon Wireless announced today that it has completed key milestones in seamlessly converting former Alltel customers to Verizon Wireless service in Florida. These efforts include welcoming these customers onto the nation’s larst and most reliable wireless voice and data network, rebrandig and remodeling 21 retail stores in Florida, and managing a multi-million dollar conversion of network operations across the state. Verizon Wireless acquired Alltel in January.
CustomersFormer Alltel customers in Florida already have been added to the Verizon Wireless Mobile to Mobile Calling family, and may now call any of the company’s more than 87 million customers without using plan minutes. Other customer benefits include:
- Service on the nation’s most reliable voice and data network, supported by a team of real-life test men and women driving the local roads to test network performance.
- Faster speeds when accessing the Internet, email and corporate data on the Verizon Wireless EV-DO Rev.A network.
- Best-in-class devices including the BlackBerry® Storm™, Tour TM and other global smartphones and many more devices.
- High-value services, such as Friends and Family® (formerly My Circle), and other services like Push-To-Talk, V CAST and V CAST Music with Rhapsody.
“We’re excited to welcome all these new customers, communities and stores into the Verizon Wireless circle of friends and family,” said Pam Tope, Florida region president for Verizon Wireless. “When they see that Verizon Wireless logo on their phone or on the storefront, these customers can feel confident they’re getting the most reliable and best service in the business.”
Retail stores and brandingAcross the state, 21 former Alltel retail store locations now display Verizon Wireless signs, products and materials for customers. Advertising and promotions in these markets also have been converted to the Verizon Wireless brand.
Full remodeling work on the retail stores is ongoing – featuring Verizon Wireless “Evolution” design elements, including large demo bars, technical support counters, electronic greeter kiosks and more -- to streamline and enhance the overall customer experience.
These renovations and enhancements are expected to be complete at all stores by the end of this year.
NetworkNetwork conversion is another major aspect of the Alltel to Verizon Wireless merger. More than 700 former Alltel cell sites and several large switching facilities across Florida are being upgraded and reconfigured to work as part of the larger and more advanced Verizon Wireless network. The high-speed Verizon Wireless EV-DO Rev A network is the nation’s largest, most reliable wireless 3G broadband network.
The massive, multi-million dollar Alltel-to-Verizon Wireless network conversion is expected to be completed throughout the state by 2011 This work is part of the company’s ongoing investment to keep improving and strengthening coverage and services for all Florida customers. Verizon Wireless has spent nearly $2 billion on network enhancements throughout the state since 2000 when the company was formed.
(Editor’s Note: New store location list attached. For photos and broadcast quality B-roll of workers installing a Verizon Wireless sign at a former Alltel store in Florida, and/or to arrange photographs/video/interviews at a new Verizon Wireless location, contact Chuck Hamby at 813-404-6029 or Ed Gilhuly at 305-807-6906.)
ALLTEL TO VERIZON WIRELESS STORE LOCATIONS
Brandon Town Center Mall465-C Brandon Town CenterBrandon, FL 33511(813) 695-1580
Brooksville7191 Broad StBrooksville, FL 34601(813) 695-1344
Gainesville Butler3626 S W Archer RdGainesville, FL 32608(352) 262-2626
Inverness2625 E Gulf to Lake HwyInverness, FL 34453(352) 634-3960
Lake City2750 West US Highway 90Lake City, FL 32055(386) 365-0352
Lakeland South3406 S. Florida AveLakeland, FL 33803(813) 695-5940
Live Oak6830 Suwannee Plaza LaneLive Oak, FL 32060(386) 288-4563
Marianna2811 Highway 71Marianna, FL 32446(850) 209-0168
Naples South36 Ninth Street SouthNaples, FL 34102(239) 910-6699
Ocala East4414 SW College Road, Ste 315Ocala, FL 34474(813) 610-9750
Ocala West4414 SW College Road, Ste 315Ocala, FL 34474(941) 315-0608
Panama City Beach101 Bluefish Drive Suite 140Panama City Beach, FL 32413 (850) 545-4166
Plant City2909 James L Redman Parkway #13Plant City, Fl 33566(813) 245-4813
Port Charlotte1808 Tamiami Trail # D 5Port Charlotte, FL 33948(941) 313-0087
Quincy1216 W Jefferson StreetQuincy, FL 32551(850) 832-9619
Sebring4223 Sebring ParkwaySebring, FL 33870(863) 608-0011
Springhill4314 Commercial WaySpring Hill, FL 34606(813) 245-5929
Tallahassee MLK1889-1 N Martin Luther King BlvdTallahassee, FL 32303(850) 545-2185
Tallahassee North6721 Thomasville Rd Ste 3Tallahassee, FL 32312(850) 508-1414
Venice4288 South Tamiami TrailVenice, FL 34293(239) 218-6593
Winter Haven345 Cypress Gardens BlvdWinter Haven, FL 33880(863) 224-8880
About Verizon WirelessVerizon Wireless operates the nation’s most reliable and largest wireless voice and data network, serving 87.7 million customers. Headquartered in Basking Ridge, N.J., with more than 87,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.