02.28.2013

Waiting for a Three Day Weekend to Upload Photos?

Nationwide Survey Finds Expanding Video and Photo Files as Leading Cause for Sluggish Internet Speeds.

Larger file sizes and home Internet connections being tapped by multiple people simultaneously are leading to longer sessions for consumers to download or upload their photos and videos. These new results stem from the Verizon and Harris Interactive survey report first released to the public on February 19.*

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  • 67% of consumers polled say they have increased the amount of data they download.

Large file sizes, overcrowded Internet connections and the need to upgrade current home broadband service are the most common factors in consumers’ concerns. (See full results below) 

Too many people using the same connection............................................. 23%                                                              

Our use is outgrowing the speed of our current connection.............................20%                                          

Need to upgrade my internet service........................................................24%                                                                        

Online gaming eats up all of the bandwidth...............................................10%

File sizes are getting too big..................................................................19%

Watching and/or streaming movies and video requires a better connection........26%

Consumers can resolve sluggish Internet speeds with a quick and inexpensive upgrade to Verizon’s FiOS Quantum. All existing FiOS Internet customers can upgrade to our FiOS Quantum 50/25 megabits per second speed tier for just $10 more a month and keep the speed for as long as they wish.  That’s $10 a month for better streaming video on TVs, better multiplayer gaming, multiple tablets, faster downloads and, overall, a broadband connection worthy of your connected home.

More FiOS Quantum updates are coming soon to the VZ Newscenter to help consumers get up to speed.

*Methodology

This survey was conducted online within the United States by Harris Interactive on behalf of Verizon from February 1-5, 2013 among 2,176 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.