Customer Service

Significant Improvements in Customer Service

Significant Improvements in Customer Service

Awarded by 
Vocal Laboratories

Verizon has made significant improvements in satisfaction based on customer service calls. Sixty-six percent of Verizon customers surveyed were “Very Satisfied” with their experience during 2013.

February 18, 2014
Best in Employee Training

Best in Employee Training

Awarded by 
Training Magazine

The Training Top 125 annually rates how well companies evolve employee development to support business goals. Verizon ranked No. 1 in 2012 and 2013, and has made the publication’s list for 12 years, making it the only communications company to be in the Hall of Fame.

February 5, 2014