Verizon Participates in the TRUSTe Privacy Program

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Verizon has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. Verizon wants you to feel confident about your privacy when you use our Web sites (verizon.com, verizonwireless.com, mci.com, verizonbusiness.com, vzw.com, vzwshop.com, and verizon.net) so we ask TRUSTe to review these sites to ensure compliance with its guidelines. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at contact us. If you are not satisfied with our response you can contact TRUSTe here.

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Verizon is accredited by the Better Business Bureau Online (BBBOnLine)

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The BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

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Your California Privacy Rights

A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes.

If you are a California resident and would like to make such a request, please submit your request in writing to:

Verizon Privacy Office
1320 N. Courthouse Road
9th Floor
Arlington, VA 22201
Fax: 703-351-3669
Email: privacyoffice@verizon.com

Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.

Updated June 2009