Verizon Participates in the TRUSTe Privacy Program

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Verizon has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. Verizon wants you to feel confident about your privacy when you use our Web sites (,,,,,, and so we ask TRUSTe to review these sites to ensure compliance with its guidelines. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at contact us. If you are not satisfied with our response you can contact TRUSTe here.

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Verizon is accredited by the Better Business Bureau Online (BBBOnLine)

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The BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

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Privacy Officer Message

A Message from Verizon's Chief Privacy Officer

Verizon has a long standing and continuing commitment to customer privacy.

Verizon’s networks, products and services provide vast and growing capabilities and opportunities for our customers. We understand that our customers use the full set of these products and services only if they trust that the privacy choices they make are respected. . Therefore, we strive to be as transparent as possible with our customers and to provide them with appropriate choices about how their information can be used. Protecting the privacy of customer information is part of each Verizon employee's responsibility, and we have safeguards in place to guard against misuse or disclosure of this information.

Verizon’s privacy policy covers website visitors and customers in the United States and provides details about our privacy practices across Verizon's products and services. You can find quick answers to immediate questions on the Privacy Policy Summary page which links to the full details of our policies. You can quickly navigate to additional resources, such as the AOL Privacy Policy, to get additional information about the collection and use of information from devices you use to access AOL websites, services and software. You can also find helpful definitions, tools and additional details from links within the policies.

We update the Privacy Policy when we believe additional information will help our customers understand what we collect and how we use the information we have, like when we introduce new products, services or practices. The Verizon Privacy Policy continues to spell out our commitment to protecting the privacy of customer information and gives us and our customers a guide for putting it into action every day.

Karen Zacharia
Chief Privacy Officer

Updated June 2015