Social Engineering

A form of social engineering known as financial pretexting is when someone under false pretenses tries to get your personal information to gain access to your cash and credit. Criminals use this tactic because it is usually easier to exploit your natural inclination to trust than it is to discover ways to hack your software. Examples of pretexting:

  • Phone call: "Hi [your name], this is your bank. I see some unusual activity on your account. I need to confirm this is you so can you please provide your card number so I can confirm it."

  • Recorded message: "This message is an important reminder for [your name]. Recently, somebody attempted to change the password of your [company] account. A temporary PIN was provided.  If you did not request this temporary PIN, please call us immediately at [number]."

  • Email: "After your last tax filing, we have determined that you are eligible to receive a tax refund of $180. To access your tax refund, use the following personalized link [fake link]."

Tips to avoid a financial pretexting scam:
  • Slow down. Criminals want you to act first and think later. 

  • Do your homework:  Be suspicious of any unsolicited messages. Hackers can pretend to be from companies you know and use, so be sure before you click. Or better yet, go directly to the site in a web browser first. If you’re not expecting an email attachment or link, call or text the person who sent it to ensure it was really them

  • Reject requests for help or offers of help. If you receive a request for help from a charity that you do not have a relationship with, delete it. 

0

Home Internet Security Products

Internet Security (Antivirus Software)

Verizon’s Internet Security offers one comprehensive security solution which helps protect all covered devices (including smartphones and tablets) from online threats like viruses, spyware and malware.

Learn more about our Internet Security Solution

Digital Security Pro

The Digital Security Pro suite of products combines traditional device-based security, identity theft protection and advanced parental controls to ensure your connected experience is as safe as possible.

Learn more about Digital Security Pro

Lifelock Select

LifeLock® Select monitors the use of your personal information and sends you alerts through its patented alert† system so you can rest easy knowing your identity has protection.

Learn more about Lifelock Select

Device Protection

Get peace of mind with our Device Protection, knowing your TVs, laptops, PCs and tablets are covered for repairs and replacement should something happen to them.

Learn more about Device Protection

TechSure (Internet Support)

Safeguard your identity and your connected devices. TechSure offers 24/7 technical support, identity, device and privacy protection.
 
0

Wireless Security & Protection Products 

Wireless Security & Privacy

Security & Privacy is a security app for your mobile device that helps protect it from malicious apps, spyware and other potential threats to your privacy. It's powered by McAfee. There are two versions of this app:

  • Security & Privacy Single Device - Covers only your individual Verizon mobile device. The app is already installed on Android™ Verizon devices, and it’s included with your Verizon Wireless service for no additional charge.
  • Security & Privacy Multi-Device - Extends this security service to other eligible devices in your household and on your Verizon Wireless account, including computers and mobile devices on other carriers. It’s available for a monthly fee.

Learn more about Verizon Wireless Security and Privacy App 

Total Mobile Protection

Verizon offers comprehensive coverage for loss, theft, or damage to your device and unlimited access to Tech Coach experts to solve virtually any issue with your device.