Great technology opens worlds to every person, regardless of age or ability. We develop accessible technology solutions for visual, hearing and speech-impaired customers. We also realize that costs can be a barrier to technology. To limit this barrier, we offer low-income customer assistance programs.


Browse accessibility resources


  • Powerful stories from the communities we serve

    Our #PowerfulStory series documents how technology can help people with disabilities. Read their amazing stories and see how technology opens new worlds for them.

  • Providing the disabled community with vital technology solutions

    The Verizon Center for Customers With Disabilities helped install Fios Internet, a powerful broadband solution that overcame speed and bandwidth challenges previously experienced by the New England Homes for the Deaf.

  • Energy-monitoring is proving useful for low-income families

    140 low-income housing units in Austin have been outfitted with energy-monitoring devices, smart thermostats and routers with Verizon connectivity.

  • Helping Katie hear what she can’t see

    Katie Crocker is legally blind. With Descriptive Video Services, provided by Verizon, she is able to hear a narrator describe key visual elements in TV programs.

Technology for people with disabilities

We want to make it easier for everyone to use communication and entertainment equipment and devices. We offer a range of solutions including specialized customer support, unique TV, Internet or phone services and standardized Braille bills.


Verizon Center for Customers With Disabilities

We offer Lifeline – a government assistance program that provides discounted service to eligible low-income customers. Lifeline services are available in parts of Iowa, North Dakota, New York and Wisconsin. Qualifications for the Lifeline discount program vary by state.


Related resources



Browse our resources and services for customers with disabilities.

Diversity and inclusion

Diversity and inclusion

We embrace people from all walks of life. Learn what diversity and inclusion means at Verizon.

Disability Accomodations

Disability accommodations

Verizon is an equal employment opportunity/affirmative action employer.