Fios and DSL performance
Results from the FCC's 2014 study+ – 2014 Measuring Broadband America - Fixed Broadband Report -- show that Verizon's fios service delivered more than 100 percent of the advertised download speed consistently throughout the day. Verizon High Speed Internet service performed within the advertised range of expected speeds over 97 percent of the time during the peak Internet usage time periods of 7 p.m. to 11 p.m. local time.
Fios broadband performance
|Speed tier||Download speed||Upload speed||Latency|
|10M/2M *||10.64 Mbps||1.99 Mbps||22.90 ms|
|15M/5M||21.12 Mbps||5.45 Mbps||19.75ms|
|20M/5M||23.35 Mbps||5.38 Mbps||N/A|
|30M/5M **||28.95. Mbps||5.35 Mbps||N/A|
|20M/20M **||18.55 Mbps||19.92 Mbps||N/A|
|25M/25M||29.64 Mbps||33.41 Mbps||17.25 ms|
|35M/35M||41.94 Mbps||37.41 Mbps||17.33 ms|
|50M/20M **||47.95 Mbps||18.98 Mbps||N/A|
|50M/25M||57.53 Mbps||33.41 Mbps||18.35 ms|
|50M/50M **||58.48 Mpbs||63.94 Mbps||N/A|
|75M/35M||82.3 Mbps||37.41 Mbps||17.84 ms|
|75M/75M **||84.15 Mpbs||91.05 Mpbs||N/A|
|150M/65M **||147.86 Mbps||62.55 Mbps||N/A|
|150M/150M **||166.42 Mbps||180.64 Mbps||N/A|
|300M/65M **||285.35 Mbps||70.72 Mbps||N/A|
|300M/300M **||317.01 Mpbs||348.22 Mbps||N/A|
|500M/100M **||516.25 Mbps||113.73 Mbps||N/A|
|500M/500M **||513.93 Mpbs||560.61 Mbps||N/A|
DSL (high speed Internet) performance
Our high speed Internet service is provided over a copper network which is subject to performance variation due to a number of factors including distance from switching stations. Due to these performance variations, this service is sold as a range of expected speeds as opposed to a single value to provide clarity to our customers.
|Residential speed tier||Small business speed tier||Download speed||Upload speed||Latency|
|.5M/.13M to 1M/.38M||Up to 1 Mbps & Up to 1.5 Mbps||0.86 Mbps||0.43 Mbps||42.01 ms|
|1.1M/.38M to 3M/.77M||Up to 3 Mbps||2.46 Mbps||0.72 Mbps||41.77 ms|
|3.1M to 7M/.77M *||Up to 5 Mbps & Up to 7 Mbps||3.53 Mbps to 6.09 Mbps||0.74 Mbps||NA|
|7.1M to 15M/.77M *||10 – 15 Mbps||11.32 Mbps||NA||NA|
- Download speed refers to the speed of the connection when downloading from the Internet to your computer.
- Upload speed refers to the speed of the connection when uploading data from your computer to another computer somewhere on the Internet.
- Latency is an expression of how much time it takes for a packet of data to get from one designated point to another. In the Measuring Broadband America study, latency was measured by sending a packet that is returned to the sender and the round-trip time is considered the latency.
+The actual performance of an individual customer's broadband service may vary based on technology, network traffic, and a number of other factors. The information below was derived from various tests and is provided for informational purposes only. It is intended to provide you with an indication of the speeds obtained during such network testing. These results may not be fully representative of each individual customer's experience, and did not include variables such as customer inside wiring and Wi-Fi networks, customer computer configurations, additional customer-generated traffic on the customer's broadband connection, the performance to specific Internet destinations that particular customers may be interested in, the performance of other Internet-based content, applications and services, and other such factors.
*This service tier was not included in the FCC's 2014 study. The data presented is from a previous FCC study from July 2012.
**This service tier was not included in the FCC's study. The data presented here is based on Verizon lab testing of this service tier. Lab testing simulated Internet-based network activity in an access network environment.