What you’ll be doing...

Here, you’ll get to inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists, and driving sales targets to financials and store merchandising. You’ll be the one creating a superior in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services.

  • Lead your team by resolving customer issues and assisting with customer transactions
  • Inspire your team with training and coaching to deliver an exceptional customer experience by managing customer flow & store traffic
  • Identify any selling skill gaps, then create and implement development plans to help the team meet and exceed sales metrics & quota assignments
  • Run store operations – analyze staffing needs, report financial and sales data, manage cash, meet compliance, open trouble tickets with Facilities/Network/IT as needed to ensure store up-time & functionality
  • Monitors inventory by restocking shelves with product, maintains device security & manages cleanliness of the store
  • Manage store merchandising & planogram compliance in accordance with company expectations
  • Complete store opening & closing activities

What we’re looking for...

You’re a confident leader who collaborates with others to achieve results. You’re equally good at inspiring team members and engaging with customers. People want to be on your team. You drive results, use good judgment and are generous with your feedback so that people can develop and grow under your leadership. You can juggle many things at the same time, and still manage to provide that special attention to every detail - and every person.

You’ll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work evenings, weekends and holidays.

Even better if you have:

  • Demonstrated ability to drive positive results in a team environment.
  • Exceptional people skills for negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.
  • Strong written and oral skills for groups and individuals.
  • Experience multi-tasking in a fast-paced workplace.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.